Discussions related to exporting backups to tape and backing up directly to tape.
Post Reply
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Inventoring tape drive

Post by pawell »

Hi. I have Tape library IBM TS3200 and free version of Veaam B&R 8. Library connected to server by SAS. When I start inventory process, as a result i get only 1 tape, that was loaded to drive via library management. Is this normal situation, or veeam should see all tapes, that loaded to library?
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Inventoring tape drive

Post by Dima P. »

Hi pawell,
Could you try to use import operation instead? Thanks.
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: Inventoring tape drive

Post by pawell »

Where I can find this option?
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Inventoring tape drive

Post by veremin »

I don't have free version at had, but in paid one you can right click on tape device and select "Import tapes". Thanks.
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: Inventoring tape drive

Post by pawell »

I can use only free version now. If I activate trial to test this option, will it become free version again after trial over?
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Inventoring tape drive

Post by Shestakov »

Yes, you can try trial version which includes all options and then switch back to free one.
Thanks.
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: Inventoring tape drive

Post by pawell »

I didn't find option, you described, in full version. Library and drive does not have this option in context menu.
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Inventoring tape drive

Post by Shestakov »

It can be found under "Tape Infrastructure".
Image
Thanks.
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: Inventoring tape drive

Post by pawell »

Image
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Inventoring tape drive

Post by Shestakov »

Looks like v7 while you wrote "I have Tape library IBM TS3200 and free version of Veaam B&R 8."
Could you double-check it in Menu>Help>About window? Thanks
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: Inventoring tape drive

Post by pawell »

That is version 8.0.0.917, i swear. :)
foggy
Veeam Software
Posts: 21069
Liked: 2115 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Inventoring tape drive

Post by foggy »

Seems that your library is not added correctly, but seen as a standalone drive. Make sure both tape drives and medium changer are correctly displayed in Device Manager, probably, wrong drivers are used.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Inventoring tape drive

Post by veremin »

If nothing helps, open a ticket with our support team. Users even with trial or free versions are eligible for support. The speed of answers will depend on support availability, though. Thanks.
pawell
Enthusiast
Posts: 25
Liked: 1 time
Joined: Jan 27, 2015 8:27 am
Location: Kirov
Contact:

Re: Inventoring tape drive

Post by pawell »

Should medium changer be visible in Tape Devices section? I see only Changer Bus Enumerator and Tape Bus Enumerator in Systed Devices.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Inventoring tape drive

Post by veremin »

Should medium changer be visible in Tape Devices section?
Yes.
fix-all-the-things
Influencer
Posts: 11
Liked: 3 times
Joined: Dec 23, 2014 11:49 pm
Full Name: James Estrada
Contact:

Re: Inventoring tape drive

Post by fix-all-the-things »

If you're using barcoded tapes then something may be wrong with your tape drive. The drive should read the codes then automatically send them to Veeam and you should never have to manually do an inventory.
If you're not, buy some. They may be expensive for a bunch of stickers but the time and trouble they will save you is huge.
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Inventoring tape drive

Post by Dima P. »

pawell,
Check for Unknown Medium Changer in the device manager. If it does appear – then please install the default windows signed drivers for this library as Unknown Medium Changer driver is not supported use Windows drivers/Manufacturer drivers instead.
Post Reply

Who is online

Users browsing this forum: No registered users and 25 guests