uptime says na

[Dave]

Hi all,

With several virtual machines on different hosts I do not get the uptime of the virtual machine. For reporting to customers it would be nice to have a value in it nad not na.
Is there something within this virtual machines or something wrong on veeam monitor level?

Regards,
Dave

[Vitaliy S.]

Hi Dave,

Could you please verify that you have VMware Tools up and running on machines where uptime information is missing?

Thanks.

[Dave]

Hi,

The vmtools are running and ok, vcenter says this and veeam monitor also.

Regards,
Dave

[Vitaliy S.]

Dave, do I understand you correctly, that right now you have all the data that previously missing?

[Dave]

Hi,

No I don't, I still have the issue that some vm's do not display the uptime. The vmtools are okay, the vm's that have this issue are running on different hosts so it's not a host issue and they are member of the same vcenter within the same cluster.
I aslo checked if it could be a problem with the kind of operating system but is occurs on windows 2000, windows 2003, windows 2008 and linux but most of them display the uptime correct.

Regards,
Dave

[Vitaliy S.]

Got it, in this case I would suggest contacting our support team directly for further investigation.