Monitor will not connect to vcserver in workgroup.

[esapozhnikov]

Our VcServer is not joined to a domain it is in a workgroup.

And I cant connect from Veeam Monitor it asks for Domain when entering credentials
I tried using server name or work group name as the domain but that does not work.

Anyone have this issue

[Vitaliy S.]

Hello Eugene,

I haven't heard about this issue. Could your problem be related to a DNS issue? Have you tried using IP address? Besides, how do you connect to your vCenter Server using vSphere Client? Basically, all the steps/credentials should be the same, so I'm not sure why you have this error.

Thanks.

[esapozhnikov]

well i used Ip but when connecting with Vsphere client I just supply username and password but when i try to ad a Vserver to Monitor it does not let me just enter username a Red message pops up asking to add the domain.

[esapozhnikov]

After entering credentials and clicking Okay I get a message at the bottom of the credentials window in red stating "Specify username in the DOMAIN\Username format"

[Vitaliy S.]

In this case vCenter should be added in HOSTNAME\USER_NAME format (pretty much in the same way you connect to vCenter Server via vSphere Client).

If you need any assistance with this, please contact our support team directly.

[esapozhnikov]

Odd reinstalled the monitor and using host name works now.

Thanks

[Vitaliy S.]

Yes, that's strange, anyway glad that you've been able to connect to your vCenter Server.

[bram85]

As I perceive it, Veeam Monitor is a bit stubborn with respect to valid user names. The username field requires a specific format (DOMAIN\USERNAME), while the username is sufficient in other software (Veeam Backup & Replication, vSphere client). The problem would be solved if the dialog would still allow a single username and give a hint instead of refusing anything that has no domain.

[Vitaliy S.]

Thanks for the feedback, but could you please tell if there any special reason why you do not want to join vCenter Server to a domain? How is the permissions management performed in this case?

[bram85]

Well, vCenter Server is in a domain, but the Veeam Backup server is not, at this moment it's in a completely different network. Veeam Backup & Replication can access the vCenter just fine, and Veeam Monitor would likely also be able to connect to the vCenter if it didn't enforce the domain part in the username.

[Vitaliy S.]

Thanks for clarifications, but why can't you use HOSTNAME\USERNAME to add vCenter Server, I agree that this may be confusing since in the UI it is written that the domain name is required. Thanks again!

[rbrambley]

Have you tried localhost\[username]? That usually works for me.

[bram85]

OK, it has been resolved now. There appeared to be a password issue as well, unrelated to the Veeam Monitor connect dialog.

[p1rate5s]

This is still an issue, and with the new Vcenter appliance running on Linux is something that needs to be fixed since not everyone runs Windows shops.

[Vitaliy S.]

Hello Richard,

Please apply this hotfix, should help you with vCenter Server appliance.

Thank you.