Backup of NAS, file shares, file servers and object storage.
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ajriek
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Backup copy job

Post by ajriek »

I opened a support case #05932250. Here is the error message.

Copying restore point 3/9/2023 10:00:48 PM (5.9 TB): 397072 files (346.1 GB) transferred at 76 MB/s.
Timeout 20 min for Quota a6add2e6-c300-46ee-af36-bed6716de20d expired
Failed to copy restore point 3/9/2023 10:00:48 PM Error: Agent: Failed to process method {NasMaster.CopyPoint}: Timeout 20 min for Quota a6add2e6-c300-46ee-af36-bed6716de20d expired
Failed to process NAS backup copy task Error: Agent: Failed to process method {NasMaster.CopyPoint}: Timeout 20 min for Quota a6add2e6-c300-46ee-af36-bed6716de20d expired
Processing finished with errors at 3/10/2023 11:05:29 AM


Ideas?
HannesK
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Re: Backup copy job

Post by HannesK »

Hello,
according to support, the problem is corrupted metadata (storage corruption could be the reason).

Ideas: I would continue working with support. It makes little sense to guess for issues like that on a forum.

Best regards,
Hannes
ajriek
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Re: Backup copy job

Post by ajriek »

I figured it out. I basically split the 5.6tb job into 4 smaller more manageable ones. Ever since then, it is working great.
Lin
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Re: Backup copy job

Post by Lin »

Hi ajriek,

How do you split a large job into multiple small ones? If I only have one share in this job, can I split it?

Thanks!
ajriek
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Re: Backup copy job

Post by ajriek »

I had to go into the job and select the folder that I wanted to back up. One for each job.
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