Case #04267102 - Trying to add Centos7 OS 64-bi6

[sl293984]

Case #04267102

Hi ,

i want to add my Centos7 File Server (smb-Shares for Windows Clients). But i says.
failed to determine if the file server uses 64--bit os.

Thanks for any help

yours sincerly
Stefan
https://imgur.com/kN9mOFt

[wishr]

Hi Stefan,

Welcome to Veeam Community Forums and thanks for posting!

If you are trying to add a Linux-based share as a source of backup, please try following this procedure and make sure the system requirements are met.

Thanks

[Egor Yakovlev]

Can you please export and add Veeam Backup and Replication logs to your case.
/Thanks!

[Egor Yakovlev]

Please do not share logs in public.
You can upload logs to the case at my.veeam.com under My Cases section.
/Thanks!

[sl293984]

i added it in mycases.

[Egor Yakovlev]

Thanks. Investigating.

[Egor Yakovlev]

Suspecting some requirements were missed during agent deployment.

Things worth checking:
- Number of simultaneous SSH Sessions allowed on that machine. Check here.
- Default firewall rules should be tuned. Check here.
- Required software components. Check here.

After verification of above, please remove Linux Agent for that machine(right click under Inventory - Agent - Remove all components) and try installing Veeam Agent again(right click - Agent - Install backup agent). See if that works.
/Thanks!