NAS Backups running slow.

[talanx]

My other case that is stuck was opened as a NAS backups taking a long time. Case # 07951608 opened 1/14/26.
I was backing up SMB files shares from a NAS (a Netapp) not realizing there was a better way to do it.
Support had me change my jobs from backing up from the SMB files shares to use the Netapp Native file tracking and backing up thru the Netapp so they would back faster.
The problem is, support can't get it to work.
We have created a new account on Netapp just for the file share back-ups working with support following the documentation, but it fails with permission issues. They are giving up and telling me I need to talk to Netapp.

Case was previously escalated to a manager and brought up to my Veeam rep.

[talanx]

Looks like we finally figured it out.
They were having me put in the new Veeam Netapp management credentials in both the Storage Infrastructure, Filer and the Inventory, Unstructured Data, NAS Filer.

You need an account with full share permissions in the Unstructured Data, NAS Filer.