Two masquerade IP addresses in Surebackup test

[Pierpa]

Hi,
I'm trying to check surebackup in my lab environment. The Vm are on a Proxmox appliance, and I would like to test Surebackup. I know that Proxmox is not supported and configurable for this scope, so I've built on Proxmox a VM that has a HyperV role. I succeeded on that and I am able to build a Vlab and an application group. My original Vm has only an IP on the "production" network.
Running the surebackup verification, all is working fine but I can see that 2 masquerade IPs are shown. The ping test is unsuccessful on this .2 IP, by the way.
I can see that the first address 10.255.255.75 is the "translation" for the Vm prod IP 10.0.1.75, but I cannot explain what is the meaning of the 10.255.255.2 address and who is the owner.
May I have an explanation on that point please? Networking is always foggy for me ...

Thanks for your patience
Pierpa

This is the log:

Code: Select all

2/5/2025 5:58:50 PM          Waiting for VM to start
2/5/2025 5:57:37 PM          Waiting for OS to boot for up to 1800 seconds (stable heartbeat/IP algorithm)...
2/5/2025 5:57:37 PM          Note: Will proceed to the next step at 2/5/2025 6:27:37 PM or earlier
2/5/2025 5:58:25 PM          Heartbeat is present
2/5/2025 5:58:48 PM          Masquerade IP address 10.255.255.75 detected, adapter MAC 00:15:5D:25:3B:21 connected to switch SQL-Server_VLab PreconfiguredVSwitch
2/5/2025 5:58:48 PM          Masquerade IP address 10.255.255.2 detected, adapter MAC 00:15:5D:25:3B:21 connected to switch SQL-Server_VLab PreconfiguredVSwitch
2/5/2025 5:58:48 PM          Summary: OS booted up successfully
2/5/2025 6:00:50 PM          Running heartbeat test
2/5/2025 6:00:50 PM          Results: Heartbeat test passed
2/5/2025 6:00:50 PM          Summary: 100% test pass rate
2/5/2025 6:01:35 PM          Running ping test
2/5/2025 6:00:51 PM          Pinging IP address 10.255.255.75, 10.255.255.2 with 64 bytes of data
2/5/2025 6:01:35 PM          Ping statistics for 10.255.255.75:
2/5/2025 6:01:35 PM              Packets: Sent = 8, Received = 8, Lost = 0 (0% loss),
2/5/2025 6:01:35 PM          Approximate round trip times in milliseconds:
2/5/2025 6:01:35 PM              Minimum = 1ms, Maximum = 2ms, Average = 1ms
2/5/2025 6:01:35 PM          1/2 tests passed, 1 failed
2/5/2025 6:01:35 PM          50% test pass rate

[rovshan.pashayev]

Hello,
That sounds like a technical issue. Please provide a support case ID for this issue.
PS: support can only help if you upload logs https://www.veeam.com/kb1832

Best regards,

[Pierpa]

Hi,
I'm testing this surebackup in my office using a test environment. May I open a case anyway?

Pierpa

[rovshan.pashayev]

Hi,

Yes, you can open a case, please see the Veeam Customer Support Policy

[Pierpa]

Hi,
thanks for the suggestions, I'll open a case on that and hope to have clarifications.

Regards to all of you and cheers
Pierpa