Hi, Yesterday, we applied the available updates to our Veeam appliance through Veeam Updater UI. There were several updates available and they all were successfully installed and the appliance were rebooted all fine. After applying the updates, we started to see this warning in our Azure portal under this Veeam appliance vm:
"Virtual Machines in your subscription are running on images that have been scheduled for deprecation. Once the image is deprecated, new VMs cannot be created from the deprecated image. Upgrade to newer version of the image to prevent disruption to your workloads."
As a result, our Azure site recovery replication for this appliance was broken between our primary region UK South to the secondary region UK West. When tried removing and reenabling the replication, it throws the error below:
"Site recovery extension does not support the Linux operating system kernel version running on the source machine. Ensure that the VM is running a supported Linux Operating system."
Although snapshots and backup policies are working as expected. Looks like the yesterday's updates have upgraded the Kernel version that is not compatible with some Azure feature. Any suggestions how can we get this resolved? Many thanks
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Re: Veeam Backup for Microsoft Azure appliance errors after applying updates
Hi Ghulam,
We haven't seen this issue before. It will be hard to understand what is causing this and figure out the solution via the forums sadly. Can you please open up a support case for this for additional insight and let us know the case ID for future reference?
We haven't seen this issue before. It will be hard to understand what is causing this and figure out the solution via the forums sadly. Can you please open up a support case for this for additional insight and let us know the case ID for future reference?
Personal blog: https://foonet.be
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GitHub: https://github.com/nielsengelen
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Re: Veeam Backup for Microsoft Azure appliance errors after applying updates
Yes, we have already raised a support case with Veeam and will update here once we hear back.
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Re: Veeam Backup for Microsoft Azure appliance errors after applying updates
Hi Ghulam,
Would you be able to give us the case number if assistance is still needed?
Thanks!
Would you be able to give us the case number if assistance is still needed?
Thanks!
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
GitHub: https://github.com/nielsengelen
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- Influencer
- Posts: 13
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Re: Veeam Backup for Microsoft Azure appliance errors after applying updates
Hi neilsengelen, sure: 07228967. We have been advised that we can ignore this warning and use "restore configuration" option in case we need to restore the appliance configuration.
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