9.5 version Veeam restore hyper-v GPO error

[Jameslin]

When I use 9.5 version Veeam restore hyper-v VM AD GPO Restore failed error. Why Is it normal circumstances？

[Mike Resseler]

Hi Jamelin,

First: Welcome to the community forums!

Second: Could you tell a bit more what exactly happened. If I understand it correctly you restored a Domain Controller (the only one?) and something went wrong?

Cheers
Mike

[Jameslin]

Hi Mike,
Thank your reply .
Yes,only one Domain Controller.
here can't insert picture so I can't show my screenshots for you. But I can provide LOG

Code: Select all

2017/12/6 上午 11:10:19          Application item level restore started
2017/12/6 上午 11:10:24          Mounting restore point
2017/12/6 上午 11:11:37 Error    Failed to restore item cn={31B2F340-016D-11D2-945F-00C04FB984F9},cn=Policies,cn=System,dc=lab,dc=com (Type: Item; Source: lab.com; Target: iis.lab.com)
                               Object restore failed: cn={31B2F340-016D-11D2-945F-00C04FB984F9},cn=Policies,cn=System,dc=lab,dc=com. 網路存取被拒。
                               
2017/12/6 上午 11:11:37 Error    Failed to restore item cn=Machine,cn={31B2F340-016D-11D2-945F-00C04FB984F9},cn=Policies,cn=System,dc=lab,dc=com (Type: Item; Source: lab.com; Target: iis.lab.com)
                               Object restore failed: cn=Machine,cn={31B2F340-016D-11D2-945F-00C04FB984F9},cn=Policies,cn=System,dc=lab,dc=com. Parent object restore failed

2017/12/6 上午 11:11:37 Error    Failed to restore item cn=User,cn={31B2F340-016D-11D2-945F-00C04FB984F9},cn=Policies,cn=System,dc=lab,dc=com (Type: Item; Source: lab.com; Target: iis.lab.com)
                               Object restore failed: cn=User,cn={31B2F340-016D-11D2-945F-00C04FB984F9},cn=Policies,cn=System,dc=lab,dc=com. Parent object restore failed
2017/12/6 上午 11:12:30          Dismounting restore point
2017/12/6 上午 11:12:35          Transmission agent has been stopped
2017/12/6 上午 11:12:35          Restore job is completed

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supplement：網路存取被拒=Internet access is denied
But I use domain administrator account to restore ad GPO. log information is not usefull for me,so I can't understand waht is the ploblem.
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Best regards,
Jameslin

[Mike Resseler]

Hi Jamelin,

It will be impossible to figure out what is going wrong without a deeper investigation into the logs. I suggest that you create a support case, post the case ID here and afterwards the result when our engineers have investigated it.

From what I can see, one of the parent GPO's fails to restore. Because of that, the other ones (lower ones) fail also. But the question is why that parent fails and our engineers will have much more information during such a support call

Thanks
Mike

[Jameslin]

Hi Mike,

After your Explanation I probably understand.
I will give up to restore this lab.com GPO,will creat another Domain Controller domain to test.

Thank your help.
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Best regards,
Jameslin