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adrianIDC
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Add SCSI Controller to prevent

Post by adrianIDC »

I have two backup job in which encompassed various virtual machine .

In both tasks WARNING me the following message:
Add to a SCSI Controller VM virtual hardware de este to Prevent it from suspending During backup.

The VM work without problem, have configured a .VHD like the rest of VM.

Shestakov
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Re: Add SCSI Controller to prevent

Post by Shestakov »

Hi Adrian,
Do you have application-aware image processing enabled for these VMs? If yes, do you see guest VMs failing to engage VSS with some errors like Guest processing skipped ?
By the way, is Hot-Add transport mode is used? If yes, do these VMs have IDE drives?
Thanks!

nefes
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Re: Add SCSI Controller to prevent

Post by nefes »

Nikita, there is no Hot-Add in Hyper-V.
Adrian, please check out this KB article, seems that it should help you: https://www.veeam.com/kb1855

Shestakov
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Re: Add SCSI Controller to prevent

Post by Shestakov »

Thanks for the correction nefes, the fact we are talking about Hyper-V infrastructure has slipped out of my mind.

adrianIDC
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Re: Add SCSI Controller to prevent

Post by adrianIDC »

HI!
I checked the KB in the MV and has the option Backup integration service .

All other virtual machines with the same configuration: IDE .VHD

foggy
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Re: Add SCSI Controller to prevent

Post by foggy » 1 person likes this post

Does the VM in question have a SCSI controller?

adrianIDC
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Re: Add SCSI Controller to prevent

Post by adrianIDC »

foggy wrote:Does the VM in question have a SCSI controller?
Hi Foggy!

No, the VM not have SCSI controller.
The .vhd is IDE Controller

PTide
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Re: Add SCSI Controller to prevent

Post by PTide » 1 person likes this post

Hi Adrian,

May I ask you what guest OS do you have on that VM?

adrianIDC
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Re: Add SCSI Controller to prevent

Post by adrianIDC »

Yes PTide......the guest OS it's Microsoft Windows Server 2008 R2

Thanks

PTide
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Re: Add SCSI Controller to prevent

Post by PTide »

Do you have Windows 2012 R2 on your Hyper-V by any chance? Also, does any of your VMs actually get suspended during backup? If so, then please do the following:

1. Add SCSI adapter to your VM
2. Make sure that you have integration services installed and try to restart Volume Shadow Copy Requestor service
3. Make sure that “Backup (Volume Snapshot)” option is enabled within the VM settings

Thank you.

Isaias Bertin
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[MERGED] error: check guest OS VSS state and hypervisor integration components version

Post by Isaias Bertin »

Good Morning
I'm backing up machines that are on a hyperv-server and one of my virtual machines is generating this error:
Processing vm02 Error: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)

this other error
Add a SCSI controller to virtual hardware of this VM to prevent it from suspending during backup
Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
Failed to create snapshot (Microsoft Software Shadow Copy provider 1.0) (mode: Crash consistent) Details: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
Error: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)

I already performed some veeam procedure, but I wanted a help from the forum friends because I still couldn't solve it.

I await help

PTide
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Re: Add SCSI Controller to prevent

Post by PTide »

Hi @Isaias Bertin,
I already performed some veeam procedure
What exactly did you do? Please make sure that you've tried the steps proposed in the KB articlee mentioned above.

Thanks!

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