We put the remote administrator console ERA 6.4 (centos 7.2) via VM provided on your site on a Hyper-V environment.
We are trying to back up, but Veeam, the following error message appears:


Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
Failed to create a snapshot (Microsoft CSV Shadow Copy Provider) (mode: Crash consistent) Details: Failed to prepare guests for volume snapshot.
Error: Failed to prepare guests for volume snapshot.



Do you have any prerequisites? On our other servers like Ubuntu, install a particular Kernel is necessary