Backup Hyper-v over NAT

[mihail_204]

Good day!
There is Veeam Backup and Replication Update 4 Community Edition, we need to backup Hyper-v Core, which is on a different network behind NAT. This site has an external public IP address, ports are forwarded according to the instructions https://helpcenter.veeam.com/docs/backu ... ml?ver=100. On server firewall ports are opened too. Credentials are valid.

When I try to add a this server to the Veeam console, I get an error:
Failed to cnnect to host X.X.X.X
Server X.X.X.X does not exist or access denied. Chesk firewall settings.

[Andreas Neufert]

Hi Mihail,

please check "4." here:
https://helpcenter.veeam.com/docs/backu ... ml?ver=100

[mihail_204]

Good day, Andreas! I try to set this checkbox and it don't help

[Andreas Neufert]

Please open a support ticket and let our support team check this. I do not know if we officially support this configuration.
Maybe there is a port missing.

You need:
B&R => Hyper-V TCP443, TCP445,TCP135,TCP137-139, TCP6160, TCP6162, TCP6163, TCP2500-3300 TCP49152-65535

[mihail_204]

These ports opened and forwarded from NAT. I opened a support ticket last week, but support is not responding to free products

[Andreas Neufert]

Can you please add here the ticket number?

[mihail_204]

04341150

[Andreas Neufert]

I commented on the case internally. Let´s see what they will say.

[mihail_204]

Thank you! I will wait

[mihail_204]

I commented on the case internally. Let´s see what they will say.

Good day, Andreas!
Do you have any information on this issue?