Cannot install software

[JacThas]

Hi Guys I'm trying to install the free Backup & Replication on a clean installation of Windows 2019 server. The server is a client on a Hyper-V server and as far as I can tell lives up to the minimal requirements. However, when I try to run the Setup.exe it "fails" to start with the following error in Windows event log.

Faulting application name: Setup.exe_Veeam Backup & Replication, version: 11.0.0.837, time stamp: 0x60307a1c
Faulting module name: Setup.exe, version: 11.0.0.837, time stamp: 0x60307a1c
Exception code: 0xc0000005
Fault offset: 0x0001ed39
Faulting process id: 0x1f88
Faulting application start time: 0x01d75bd2f9487632
Faulting application path: E:\Setup.exe
Faulting module path: E:\Setup.exe
Report Id: d2440896-28a9-4806-a446-99aeec6b153b
Faulting package full name:
Faulting package-relative application ID:

Veeam support case number is 04850453

Thanks Jacob

[Andreas Neufert]

Hi Jacob, lets see what the support team will find.

0xc0000005 indicates that our setup files can not be processed correctly. If you search in the internet you will find a lot of solution examples.
For example Antivirus/Antimalware scanners that prevent execution, Windows integrated application prevention things (Group policies and similar), Setup ISO file corrupt (copy it to the server direct and try again), damaged RAM,...

[JacThas]

I re-downloaded the installer (for like the 3rd time) and now it appears to work

[Egor Yakovlev]

That's why every download we have also lists MD5 and SHA-1 checksums!
Glad it sorted out.