Cant backup hyper-v 2016 host

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Cant backup hyper-v 2016 host

Veeam Logoby witwicki » Tue Jul 11, 2017 12:20 pm

Hi, I am having an issue where I can not back up any guest on a hyper-v cluster 2016

Is any one able to help?

Thanks

Code: Select all
[11.07.2017 09:48:49] <01> Info     Waiting for backup infrastructure resources availability
[11.07.2017 09:48:54] <01> Error    Failed to dispatch pending task. SessId: [9c6de295-9d8f-4711-a560-d156f056e361], Task: [xxx-MH-MGMT7 from job "xxx-MH-MGMT7_2017-07-11T094832 (Active Full)" (task id:2d0622b9-21ed-459c-a174-7f37e9408f6b, task sess id:1d9063db-7aa2-4379-9041-b0185ca3af8a, job sess id:9c6de295-9d8f-4711-a560-d156f056e361)] (System.Exception)
[11.07.2017 09:48:54] <01> Error    Failed to analyze snapshot availability for task '2d0622b9-21ed-459c-a174-7f37e9408f6b' (System.Exception)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CHvSnapResDispatcher.CanAcquireResource(CResDispatchIterationContext dispatchContext, CResourceTask task, IResourceRequest resourceRequest, Boolean sessionLogEnabled, IResourceResponse[] acquiredResources)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CResourceTaskScheduler.IsAllResourcesAvaliable(CResDispatchIterationContext dispatchContext, CResourceTask task)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CResourceTaskScheduler.DispatchPendingTask(CResDispatchIterationContext dispContext, CResourceTask task)
[11.07.2017 09:48:54] <01> Error    Failed to fetch vm info. VM name: 'xxx-MH-MGMT7'. VmRef: '393c8c22-1cfa-4971-b84d-048674b4ccfa' (System.Exception)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.LoadDelayedData(IHvVmCache vmCache, CHvClusterNodesCache clusterNodesCache)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CHvSnapResDispatcher.CanAcquireResource(CResDispatchIterationContext dispatchContext, CResourceTask task, IResourceRequest resourceRequest, Boolean sessionLogEnabled, IResourceResponse[] acquiredResources)
[11.07.2017 09:48:54] <01> Error    Unable to find Hyper-V hosts where VM '393c8c22-1cfa-4971-b84d-048674b4ccfa' is registered (Veeam.Backup.Common.CAppException)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvResourceDispatcherCache.GetVm(Guid vmId, IHvHost hostOrCluster, CHvDbHost& ownerHost)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.IsNeedReloadDelayedData(IHvVmCache cache, CHvDbHost& currVmHost)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.LoadDelayedData(IHvVmCache vmCache, CHvClusterNodesCache clusterNodesCache)
[11.07.2017 09:48:54] <01> Info     [CHvSnapshotHolder] Task failed in resource scheduler. Closing shared snapshot for task '2d0622b9-21ed-459c-a174-7f37e9408f6b'
[11.07.2017 09:48:54] <01> Info     [CHvSnapshotHolder] Task completed. Closing shared snapshot for task '2d0622b9-21ed-459c-a174-7f37e9408f6b'
[11.07.2017 09:48:54] <01> Error    Unable to allocate processing resources.
[11.07.2017 09:48:54] <01> Error    Failed to dispatch pending task. SessId: [9c6de295-9d8f-4711-a560-d156f056e361], Task: [xxx-MH-MGMT7 from job "xxx-MH-MGMT7_2017-07-11T094832 (Active Full)" (task id:2d0622b9-21ed-459c-a174-7f37e9408f6b, task sess id:1d9063db-7aa2-4379-9041-b0185ca3af8a, job sess id:9c6de295-9d8f-4711-a560-d156f056e361)] (System.Exception)
[11.07.2017 09:48:54] <01> Error    Failed to analyze snapshot availability for task '2d0622b9-21ed-459c-a174-7f37e9408f6b' (System.Exception)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CHvSnapResDispatcher.CanAcquireResource(CResDispatchIterationContext dispatchContext, CResourceTask task, IResourceRequest resourceRequest, Boolean sessionLogEnabled, IResourceResponse[] acquiredResources)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CResourceTaskScheduler.IsAllResourcesAvaliable(CResDispatchIterationContext dispatchContext, CResourceTask task)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CResourceTaskScheduler.DispatchPendingTask(CResDispatchIterationContext dispContext, CResourceTask task)
[11.07.2017 09:48:54] <01> Error    Failed to fetch vm info. VM name: 'xxx-MH-MGMT7'. VmRef: '393c8c22-1cfa-4971-b84d-048674b4ccfa' (System.Exception)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.LoadDelayedData(IHvVmCache vmCache, CHvClusterNodesCache clusterNodesCache)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CHvSnapResDispatcher.CanAcquireResource(CResDispatchIterationContext dispatchContext, CResourceTask task, IResourceRequest resourceRequest, Boolean sessionLogEnabled, IResourceResponse[] acquiredResources)
[11.07.2017 09:48:54] <01> Error    Unable to find Hyper-V hosts where VM '393c8c22-1cfa-4971-b84d-048674b4ccfa' is registered (Veeam.Backup.Common.CAppException)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvResourceDispatcherCache.GetVm(Guid vmId, IHvHost hostOrCluster, CHvDbHost& ownerHost)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.IsNeedReloadDelayedData(IHvVmCache cache, CHvDbHost& currVmHost)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.LoadDelayedData(IHvVmCache vmCache, CHvClusterNodesCache clusterNodesCache)
[11.07.2017 09:48:54] <01> Error    Failed to dispatch pending task. SessId: [9c6de295-9d8f-4711-a560-d156f056e361], Task: [xxx-MH-MGMT7 from job "xxx-MH-MGMT7_2017-07-11T094832 (Active Full)" (task id:2d0622b9-21ed-459c-a174-7f37e9408f6b, task sess id:1d9063db-7aa2-4379-9041-b0185ca3af8a, job sess id:9c6de295-9d8f-4711-a560-d156f056e361)] (System.Exception)
[11.07.2017 09:48:54] <01> Error    Failed to analyze snapshot availability for task '2d0622b9-21ed-459c-a174-7f37e9408f6b' (System.Exception)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CHvSnapResDispatcher.CanAcquireResource(CResDispatchIterationContext dispatchContext, CResourceTask task, IResourceRequest resourceRequest, Boolean sessionLogEnabled, IResourceResponse[] acquiredResources)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CResourceTaskScheduler.IsAllResourcesAvaliable(CResDispatchIterationContext dispatchContext, CResourceTask task)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CResourceTaskScheduler.DispatchPendingTask(CResDispatchIterationContext dispContext, CResourceTask task)
[11.07.2017 09:48:54] <01> Error    Failed to fetch vm info. VM name: 'xxx-MH-MGMT7'. VmRef: '393c8c22-1cfa-4971-b84d-048674b4ccfa' (System.Exception)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.LoadDelayedData(IHvVmCache vmCache, CHvClusterNodesCache clusterNodesCache)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.ResourceScheduler.CHvSnapResDispatcher.CanAcquireResource(CResDispatchIterationContext dispatchContext, CResourceTask task, IResourceRequest resourceRequest, Boolean sessionLogEnabled, IResourceResponse[] acquiredResources)
[11.07.2017 09:48:54] <01> Error    Unable to find Hyper-V hosts where VM '393c8c22-1cfa-4971-b84d-048674b4ccfa' is registered (Veeam.Backup.Common.CAppException)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvResourceDispatcherCache.GetVm(Guid vmId, IHvHost hostOrCluster, CHvDbHost& ownerHost)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.IsNeedReloadDelayedData(IHvVmCache cache, CHvDbHost& currVmHost)
[11.07.2017 09:48:54] <01> Error       at Veeam.Backup.Core.ResourceScheduler.CHvVmSnapshotResDataCommon.LoadDelayedData(IHvVmCache vmCache, CHvClusterNodesCache clusterNodesCache)
[11.07.2017 09:48:54] <01> Info     Task session '1d9063db-7aa2-4379-9041-b0185ca3af8a' has been completed, status: 'Failed', '0' of '0' bytes, '0' of '0' objects, details: ''
[11.07.2017 09:48:55] <01> Info     All VMs have been queued for processing
[11.07.2017 09:49:00] <01> Info     Completing storages in full mode
[11.07.2017 09:49:00] <01> Info     Retrieving space info for repository : Id [00000000-0000-0000-0000-000000000000]
[11.07.2017 09:49:00] <01> Info     [OIS-MH-Veeam1] Identity for impersonation is not specified.
[11.07.2017 09:49:00] <72> Info     Invoker strategy: DefaultStrategy
[11.07.2017 09:49:00] <01> Info     [OIS-MH-Veeam1] Creating File Commander.
[11.07.2017 09:49:00] <01> Info     Physical host volume was not found for path 'D:\VeeamBackups\xxx-CLUSTER-A' on host 'xxx-MH-Veeam1'.
[11.07.2017 09:49:00] <01> Info     [OIS-MH-Veeam1] [FC] Checking whether folder D:\VeeamBackups\xxx-CLUSTER-A exists.
[11.07.2017 09:49:00] <01> Info     [OIS-MH-Veeam1] [FC] Getting disk free space: path: 'D:\VeeamBackups\xxx-CLUSTER-A'
witwicki
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Re: Cant backup hyper-v 2016 host

Veeam Logoby Dima P. » Tue Jul 11, 2017 12:42 pm

Hello Adam,

Please elaborate are you referring to Veeam Agent for Windows installed on guest level or Veeam Backup and Replication installed on host level? Thanks.
Dima P.
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Re: Cant backup hyper-v 2016 host

Veeam Logoby witwicki » Wed Jul 12, 2017 7:09 am

Veeam Backup and Replication installed on host level
witwicki
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Re: Cant backup hyper-v 2016 host

Veeam Logoby Mike Resseler » Wed Jul 12, 2017 7:23 am

Adam,

Please create a support call and post the case ID here. I am also going to move this topic under Veeam Backup & Replication > Hyper-V as this is about VBR and not about Veeam agent for windows.

After talking and working with our engineers, please post the follow-up here also.

Many thanks
Mike
Mike Resseler
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Re: Cant backup hyper-v 2016 host

Veeam Logoby witwicki » Wed Jul 12, 2017 7:39 am

Case ID# 02218968

Thanks
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