DR Help - Restore an encrypted backup - Error

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DR Help - Restore an encrypted backup - Error

Veeam Logoby jamin100 » Wed Apr 01, 2015 8:38 am

Hi Guys,

Im new to Veeam and have got it setup ok so far but am failing at one stage.

My Hyper-V cluster containing 33 VM's is being backed up to a local NAS. This works fine.

Im also backing up to a local 5TB USB3 external HDD and have enabled encryption on this drive. The theory is that I have 3 of these drives and they are taken off site in rotation incase of a disaster.
So, in order to test the theory, I have created a new 2012r2 server and installed veeam v8 (same version as my main backup server)

I've added the encrypted drive in Veeam and it sows up under backups as Encrypted. I then provide the password but it doesn't complete. It comes back with an error saying 'Backup Already Exists'

I was expecting to see the available backup points in order to restore them.

Can anyone point me as to where im going wrong?

Thanks in advance!
jamin100
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Re: DR Help - Restore an encrypted backup - Error

Veeam Logoby jamin100 » Wed Apr 01, 2015 9:59 am

Sorry guy's ive figured it out. I was trying to import the .VMB rather than the VBK. Once I selected the VBK all was well
jamin100
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Re: DR Help - Restore an encrypted backup - Error

Veeam Logoby foggy » Wed Apr 01, 2015 11:01 am

Ben, import via VBM file should work fine. Please contact technical support - there're currently a couple of issues in this area, so it is advisable to investigate this behavior to avoid unwanted consequences.
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