Enterprise Manager - No Hyper-V Clusters shown under Roles>Edit Role>Manage Scope Objects

[neqinox]

Case #04178436

Maybe I'm being stupid and missing something obvious.
I'm trying to delegate access to a set of VM's via the Roles menu in Enterprise Manager.

I can add Protection Groups for physical machines just fine, but when I try to select any of my Hyper-V VM's, I just get a blank list, show below;



I read the Veeam documentation pertaining to reverse DNS being in place - I've ensured that is the case, and records for all of my VBR servers (including the BEM server) are in functioning correctly.

As far as my VM's go, they're in 2 Hyper-V clusters, and appear like this in each regional VBR server;



I've not seen any other topics on this, so maybe I'm just doing something silly!

[veremin]

As long as the referenced backup server is added to Enterprise Manager, then, the restore scope view should be populated with VMs. So, please, keep working with our support team. Thanks!

[cro-shi]

Bumping this. I'm seeing the same issue. We can see stand-alone Hyper-V hosts, but we can't see any of the three Hyper-V clusters. Will open a case if no one has any ideas.

[veremin]

Will open a case if no one has any ideas.

Seems like the best idea, indeed. Thanks!

[HiHoItsOffToWorkWeGo]

did any of you get this working?

[HiHoItsOffToWorkWeGo]

following up on this forum post:
For the Hyper-V servers (and their guest VMs) to be able to be added to a Role in Veeam Enterprise Manager, both forward and reverse DNS name resolution of the Hyper-V server names and their IP addresses needs to be functional from the Veeam Enterprise Manager server's perspective.