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emad
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Error-guest proccessing

Post by emad » Mar 04, 2018 4:56 pm

Hello,
I got the below error while backing up a hyper-V Machine. However, it was working properly and i did no changes to it.

Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
Failed to create snapshot (Microsoft Software Shadow Copy provider 1.0) (mode: Crash consistent) Details: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
Error: Guest processing skipped (check guest OS VSS state and hypervisor integration components version.
Thanks in advance.

PTide
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Re: Error-guest proccessing

Post by PTide » Mar 04, 2018 5:05 pm

Hi,

What is your Hyper-V version, and what is the OS installed in the VM?

Thanks

emad
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Re: Error-guest proccessing

Post by emad » Mar 04, 2018 5:59 pm

Hi Ptide,
Thanks for your reply. I am using Hyper-V 2012 R2 with OS Windows server 2012 R2 installed on the VM that has the problem.

PTide
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Re: Error-guest proccessing

Post by PTide » Mar 05, 2018 4:23 pm

One of the possible reason could be that host's and VM's Integration services versions do not match. Please check the versions and update if required. If that's not the case then please contact our support team directly for further investigation.

Thanks

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