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cre8toruk
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Error: Hyper-V Integration Service is not accessible through the network on source host

Post by cre8toruk » Jan 17, 2019 1:20 am

Hi All,

just implementing Veeam for my company.
I've created a backup job to backup a few VM's spread across a few servers.
I'm getting the error "Error: Hyper-V Integration Service is not accessible through the network on source host nnnnn" when certain VM's backups are attempted but not on others.

Can anyone point me in the direction of how to resolve this?

Kind regards.

Paul.

Mike Resseler
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Re: Error: Hyper-V Integration Service is not accessible through the network on source host

Post by Mike Resseler » Jan 17, 2019 6:21 am

Hi Paul,

First: Welcome to the forums!
Second: There could be a lot going on. But it will be difficult to find a solution with only that amount of information.

For example, this error can be seen in case there are issues with SR-IOV (underlying firmware/ drivers mismatch) (if you would be using that). Or the specific VMs don't have their integrations tools not running (check that to start with).

Is it Hyper-V 2016? In that case, check if you can take a PRODUCTION checkpoint from the Hyper-V console. Does it work (and is it a production and not a failover to a standard checkpoint).

But to be honest, I think the fastest way to resolve this is create a support ticket. Please post the case ID here and the outcome after the investigation of our engineers.

Thanks
Mike

ymaceo
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Re: Error: Hyper-V Integration Service is not accessible through the network on source host

Post by ymaceo » Aug 13, 2019 11:40 am

Hi, please make sure the Veeam Hyper-V Integration Service is running into your host.

Sorry for my english.

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