Error launching backup Console

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Error launching backup Console

Veeam Logoby jeddytier4 » Thu Sep 29, 2016 6:53 pm

I get the following error every time that I launch the backup console for Veeamzip 9. Any assistance would be appreciated.
Code: Select all
Problem signature:
  Problem Event Name:CLR20r3
  Problem Signature 01:veeam.backup.shell.exe
  Problem Signature 02:9.0.0.1715
  Problem Signature 03:579166f5
  Problem Signature 04:PresentationFramework
  Problem Signature 05:4.6.1055.0
  Problem Signature 06:563c1d45
  Problem Signature 07:7c2a
  Problem Signature 08:6c
  Problem Signature 09:System.Windows.Markup.XamlParse
  OS Version:6.1.7601.2.1.0.274.10
  Locale ID:1033
  Additional Information 1:225e
  Additional Information 2:225e3408c31c49d3ffdeecd95037d04c
  Additional Information 3:08af
  Additional Information 4:08afaf063a05bfad0c153cf3676adfc7


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Code: Select all
EventViewer:
Faulting application name: veeam.backup.shell.exe, version: 9.0.0.1715, time stamp: 0x579166f5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23539, time stamp: 0x57c99bd4
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x3bf0
Faulting application start time: 0x01d21a8222a76ac9
Faulting application path: C:\Program Files\Veeam\Backup and Replication\Console\veeam.backup.shell.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 628809df-8675-11e6-b2c3-463500000031
jeddytier4
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Re: Error launching backup Console

Veeam Logoby Shestakov » Fri Sep 30, 2016 7:29 am

Hello jeddytier4,
Please provide a support case number number as required by the forum`s rules when asking an error-related question.
Thanks!
Shestakov
Veeam Software
 
Posts: 4854
Liked: 394 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: Error launching backup Console

Veeam Logoby jeddytier4 » Fri Sep 30, 2016 11:40 am

Case number 01919344.

Sorry didn't realize I could open a support case for the free products.
jeddytier4
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