Feature Request: Registry Entry for the Mounter-Service

Hyper-V specific discussions

Feature Request: Registry Entry for the Mounter-Service

Veeam Logoby TheOnlyWizard17 » Tue Nov 15, 2016 3:42 pm

Create a Registry Entry for the Mounter-Service that allows you to change the folder where it will try to mount a File Level Restore. Now it seems to be hard coded to do that in C:\Windows\Temp.
If, for some reason, like we do, change C:\Windows\Temp into a reparsepoint to redirect it to somwhere else, Veeam mounting will fail with the error: Mount Failed. Mounter is in "Failed" state...
Having a Registry Entry to be able to simply change this hardcoded default to something else would allow it to continue working, even in the above case...
Im actually surprised about this hard coded one, since most folders used by Veeam can be customised, just this one not, so it seems...
TheOnlyWizard17
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Re: Feature Request: Registry Entry for the Mounter-Service

Veeam Logoby foggy » Thu Nov 17, 2016 2:24 pm

Hi Bart, we've looked a bit into this and the path is actually not hard-coded (at least not in the mount service code). We'll continue investigating but it will help if you could open a case and provide logs for review. Thanks!
foggy
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Re: Feature Request: Registry Entry for the Mounter-Service

Veeam Logoby TheOnlyWizard17 » Fri Nov 18, 2016 1:32 am 1 person likes this post

I did. Please reference case 01974731. It also includes logs.
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