Full storage not found

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Full storage not found

Veeam Logoby MLT » Tue Mar 06, 2018 2:08 pm

Hi all,

On veeam B&R 9.5.0.823 for Hyper-V there are 2 jobs : 1 backup (6VM on 1 host) and 1 backup copy (3VM) to a cloud provider (i'm also the administrator)

The problem appears for the 3rd time.
Approximately after 15 days, the backup stop working and the logs show this message :

Code: Select all
Job started at 06/03/2018 14:11:21
Continuing current copy interval
Building VMs list 0:00:02
Error: Full storage not found
Job finished with error at 06/03/2018 14:13:27 


The only solution I found is to create a new backup copy job on a local repository (NAS) and then move the NAS on the Cloud Provider Infrastructure...

HELP PLEASE :(

Case #02648445
MLT
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Re: Full storage not found

Veeam Logoby v.Eremin » Tue Mar 06, 2018 2:38 pm

You mean you're providing Cloud Connect resources to yourself? If so, what version of cloud connect are you using? 9.5.0.823 as well?
v.Eremin
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Re: Full storage not found

Veeam Logoby MLT » Thu Mar 08, 2018 11:27 am

No, we do outsourcing for this tenant, and we're also cloud connect provider.
The version in the VCP environment is 9.5.0.1536
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Re: Full storage not found

Veeam Logoby v.Eremin » Fri Mar 09, 2018 2:04 pm

I've seen similar issue back in Update 1 days, but as far as I remember Update 2 being installed at Service Provider's end should fix the problem.

Anyway, kindly, keep working with our support team. Most likely, they will ask to update tenant's installation to the latest product build first.

Thanks.
v.Eremin
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Re: Full storage not found

Veeam Logoby MLT » Mon Mar 12, 2018 11:42 am

That's it !
We installed update 3 on tenant side and the job is successful again.

Thanks
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Re: Full storage not found

Veeam Logoby v.Eremin » Fri Mar 16, 2018 6:36 pm

Great, thank you for coming back and updating the topic with the found resolution.
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