Discussions specific to the Microsoft Hyper-V hypervisor
Post Reply
Mr Dudeman
Influencer
Posts: 20
Liked: never
Joined: Mar 08, 2017 10:19 pm
Full Name: David Dartnell
Contact:

Getting stuck when following instructions in KB1934

Post by Mr Dudeman » May 29, 2017 1:08 am

Hi All,

I am attempting to follow the instructions in https://www.veeam.com/kb1934, but am getting stuck at the bullet point 'Run sc stop VeeamFCT, in an elevated command prompt, on each Hyper-V host in the cluster to ensure the CBT service is stopped'. Instead of completing correctly, one of the hosts in my Hyper-V Cluster is returning the following -

Image

How can I work out what is going on with this particular VEEAM service? I have opened Services, but can only see those shown below -

Image

On a 'healthy' VEEAM host I get a completely different result when running the recommended command -

Image

Any help here would be greatly appreciated.

Kind Regards,

Davo

Mr Dudeman
Influencer
Posts: 20
Liked: never
Joined: Mar 08, 2017 10:19 pm
Full Name: David Dartnell
Contact:

Re: Getting stuck when following instructions in KB1934

Post by Mr Dudeman » May 29, 2017 2:59 am

Hi All,

It seems that the instructions in their present order do not work in my environment.

By deselecting 'Disable changed block tracking for this host (not recommended)' the 'VEEAM FCT' service is terminated on the selected Volume, and subsequently cannot be turned off on the host.

The correct process may be to reverse the top two points; at any rate first disabling the service (VEEAM FCT) on the host, and then deselecting the option in the GUI I had a favourable outcome.

Kind Regards,

Davo

Mike Resseler
Product Manager
Posts: 5691
Liked: 599 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Getting stuck when following instructions in KB1934

Post by Mike Resseler » May 29, 2017 6:45 am

Hi Davo,

For my understanding (from your last point). By not using that checkbox you got the procedure working and things are fixed now? Is that correct?

Post Reply

Who is online

Users browsing this forum: No registered users and 11 guests