How to remove deleted Vm from backup

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How to remove deleted Vm from backup

Veeam Logoby EGJ » Wed Mar 09, 2016 8:28 am

Hi.

We have a problem where veeam tries to backup a guest VM that have been deleted.
It fails with this message:

"Task failed. Failed to expand object Servername. Error: Cannot find VM Servername on host 10.0.1.20"

The Vm in question have been deleted for over a year, so the 'deleted VM retention time' is not the cause.

Is there a way to force Veeam to re-index the HyperV cluster so that it no longer tries to do a backup of a non-existing guest?
EGJ
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Re: How to remove deleted Vm from backup

Veeam Logoby Shestakov » Wed Mar 09, 2016 9:02 am

Hi Espen,
What is your current version? Did it happen after you upgraded from v8 to v9?
Have you backed up SCVMM server or Hyper-V cluster?
Thanks!
Shestakov
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Re: How to remove deleted Vm from backup

Veeam Logoby EGJ » Wed Mar 09, 2016 9:13 am

Hi Shestakov,

I just took over this problem from a co-worker who have been struggling with this for a while.

This is not SCVMM, only Hyper V cluster. I tried to delete the cluster from the selection and re-add it, but it still tries to backup the old deleted server.

The version is 8.0
EGJ
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Re: How to remove deleted Vm from backup

Veeam Logoby Shestakov » Wed Mar 09, 2016 9:34 am

Thanks for the reply.
The behavior is unexpected, so I would suggest contacting Veeam technical support.
What is your backup method? Does it include Active full runs?
Shestakov
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Re: How to remove deleted Vm from backup

Veeam Logoby EGJ » Thu Mar 10, 2016 8:02 am

Ok.

Backup is Incremental, with active full once a week.
EGJ
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Re: How to remove deleted Vm from backup

Veeam Logoby Shestakov » Thu Mar 10, 2016 9:56 am

Have you tried the Active Full run? Does it fail with the same error?

Please post the case number here once you contact Veeam technical support.
Thanks!
Shestakov
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