HP EVA SAN DISK NOT DETECTED.

[Ibrahim]

Dear Experts,
We have presented one virtual hard disk size( 150 GB ) through HP EVA SAN. The disk is presented to the Hyper-V physical host as an offline disk. In the hard disk setting of that guest machine the disk is presented as physical disk as "Disk 7 150.00 GB Bus 0 lun 3 Target 0". Veeam is detecting the virtual machine from physical server but the disk size is shown as 0. What changes I have to make so that it can detect the actual size of 150 GB.
Regards.

[Vitaliy S.]

Hello Ibrahim,

Veeam is detecting the virtual machine from physical server but the disk size is shown as 0.

Can you please clarify where do you see this size? Is 0 size displayed when you add this VM to the backup job?

In the hard disk setting of that guest machine the disk is presented as physical disk as "Disk 7 150.00 GB Bus 0 lun 3 Target 0"

Can you please clarify how have you added this disk to the VM, on the VM configuration layer or via Guest OS of this VM?

Thank you!

[Ibrahim]

Thanks for the response. I am using Hyper-V. In the create new hard didk, I selected physical harddisk.

[Gostev]

Are you saying you have configured a pass-through disk?
We only support backing up VMs with VHD and VHDX virtual disks.

[Ibrahim]

Hello,
Yes right, it did not create any vhd file. Thanks for the support.