Issue I can't Resolve on Server 2012

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Re: Issue I can't Resolve on Server 2012

Veeam Logoby zhongjun » Fri Oct 11, 2013 2:22 am

Like you said, the problem appeared again.
I need to investigate the actual reason of the failure.Thanks!
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Re: Issue I can't Resolve on Server 2012

Veeam Logoby foggy » Fri Oct 11, 2013 7:20 am

Then please continue working with our support on this issue. Thanks.
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Re: Issue I can't Resolve on Server 2012

Veeam Logoby wonderboy » Wed Oct 23, 2013 12:32 pm

I am having the exact same issue in my lab environment, but in my case the VM is a Domain Controller.

Any update from support on this?
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Re: Issue I can't Resolve on Server 2012

Veeam Logoby foggy » Wed Oct 23, 2013 12:55 pm

Peter, as far as I can tell from the case ID provided above, the issue was due to the lack of space on the datastore. Another case was closed due to no response from the customer. So I recommend you to check space and open your own case, providing logs for investigation. Thanks.
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Re: Issue I can't Resolve on Server 2012

Veeam Logoby ZiggyMon » Wed Dec 17, 2014 5:59 pm 2 people like this post

I understand this is an old thread, but if someone reads this, it may help. I had been digging into this issue for a few hours now and here's what I have found:

This is strictly referring the original scenario with Server 2012 host

Referencing Veeam article: http://www.veeam.com/kb1855

Veeam requires Hyper-V Integration Services version 6.2.9200.20873 for guests 2008 and above. Even with all Windows updates installed, the highest I am getting is 6.3.9600.16384

I found this Microsoft hotfix that updates the Integration Services version on the host: http://support.microsoft.com/kb/2878635

After installing the hotfix on the host, try updating Integration Services again on the guest VM. With a few reboots in between of course, try the backup again.

Hope this helps someone out there!
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