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DFA1979
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Jobs failing due to low disk space

Post by DFA1979 » Feb 23, 2017 10:06 pm

A couple of our jobs are failing due to there not being enough disk space for Veeam to take a snapshot, we will be adding more storage but that will not be for a few weeks.

I have changed the snapshot location in hyper-v for the two VM's that have failing jobs to a volume that has plenty of space(currently 500 GB free). However, the job is still failing even after changing the snapshot location in hyper-v, is there anything I can do to get these VM"s to back in the meantime?

jmmarton
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Re: Jobs failing due to low disk space

Post by jmmarton » Feb 23, 2017 10:38 pm

For now you could go to general options-> notifications and lower the "Skip VMs when free disk space is below" setting.

Joe

Mike Resseler
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Re: Jobs failing due to low disk space

Post by Mike Resseler » Feb 24, 2017 8:41 am

Brian,

What version of Hyper-V are we talking about?

Thanks
Mike

DFA1979
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Re: Jobs failing due to low disk space

Post by DFA1979 » Feb 24, 2017 2:22 pm

our hosts are running server 2012

Mike Resseler
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Re: Jobs failing due to low disk space

Post by Mike Resseler » Feb 24, 2017 2:28 pm

Can you check if you create a backup if the snapshot actually is being directed to the other location> It is a while but I seem to remember from the 2012 version that even if you change that for some reason it did not get applied

DFA1979
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Re: Jobs failing due to low disk space

Post by DFA1979 » Feb 24, 2017 3:59 pm

The job fails after 11 secs with the following:
Production drive C:\ClusterStorage\Volume15 is getting low on free space (15.8 GB left), and may run out of free disk space completely due to open snapshots.
Production drive C:\ClusterStorage\Volume16 is getting low on free space (4.9 GB left), and may run out of free disk space completely due to open snapshots.
Error: Skipping VM processing due to insufficient free disk space on drive C:\ClusterStorage\Volume16

Mike Resseler
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Re: Jobs failing due to low disk space

Post by Mike Resseler » Feb 24, 2017 4:36 pm 1 person likes this post

So there is a problem on the CSV volume16 (and 15 is also not looking good)

I know you said that you were getting additional storage (I assume for the CSV's) but it might be interesting to contact support now. In all honesty, I don't know if they have a solution for this (although these guys are brilliant and I am always amazed what they can do...) but it is certainly worth a shot to help you solve the problem until the disk space issue is solved.

And please post the case ID here and the outcome. It will help others also (me to start with :-))

Thanks
Mike

DFA1979
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Re: Jobs failing due to low disk space

Post by DFA1979 » Feb 24, 2017 5:07 pm

Thank you, I have opened a case with support and will update this thread with the outcome

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Re: Jobs failing due to low disk space

Post by Mike Resseler » Feb 24, 2017 5:10 pm

Thanks Brian!

Can you already post the case ID here? Even without outcome for now

DFA1979
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Re: Jobs failing due to low disk space

Post by DFA1979 » Feb 24, 2017 6:18 pm

Case # 02081900

Unfortunately it appears we are out of luck until our storage is upgraded.

Vitaliy S.
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Re: Jobs failing due to low disk space

Post by Vitaliy S. » Feb 26, 2017 8:32 pm

For future readers > it is highly recommended to use Veeam ONE FREE version to monitor datastore free space and do capacity planning via built-in reports to avoid these kind of situations.

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