Licensed Instances overbooking

[mlofrano]

Hi,
I have a bunch of Hyper-V clusters protected by VB&R 11.
all was almost fine until I added the VM to backup jobs getting from the cluster.
I've now registered also scvmm console in order to have a unique management point.
I've removed the VMs from the Jobs and re-added them from SCVMM list.
Since then most of the VMs are duplicated in the license Instance view and I always go out of licenses
(I've 85 VMs and 100 licensed Instances)

how can I solve this problem definitely and why VB&R counts the VMs twice ?

thanks.
M.

[Mildur]

Hello

Welcome to our forum.
This is expected, because your VMs will recognize as new ones when registered again from your SCVMM.

You can manually revoke all licenses for the VMs. On the next job run, the licenses will assigned again to only the protected ones:
https://helpcenter.veeam.com/docs/backu ... ml?ver=120

Best,
Fabian

[mlofrano]

Hi Fabian, that's fine and maybe expected (the VM id should be the same so why count it again?)
what I can see is that 50 of the 85 VMs are registered as SCVMM but every morning I have over 100 Instanced VMs even if I have only 85 VMs in Hyper-V.
now I revoke the unwanted licenses daily, but is not a solution.

Thanks.
M.

[Mildur]

If you backup all VMs from SCVMM, and not from single HyperV host, and you still seeing multiple licenses assigned to a single vm, then this is unexpected.

Please open a support case with our customer support and let them analyze the debug logs.
Don‘t forget to provide the case number in this topic.

Best,
Fabian

[mlofrano]

Fabian, I realized just now that the duplicated VMs are the ones under replication (I didn't update the replication jobs...) I believe that the replica from Hyper-V cluster instead SCVMM is the cause of the problem.

Am I right ?
M.

[Mildur]

Yes. That‘s possible.
Replica job also has to be licensed. You must replicate them from the SCVMM, or they will be recognized as another vm because HyperV and SCVMM don‘t share the same VM ID.

Best,
Fabian