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jeffkitchens
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Remove License from server that no longer exists

Post by jeffkitchens » Aug 17, 2017 1:30 pm

Can anyone tell me how to remove a license from a server that no longer exists? I just inherited an environment that has a license assigned to a server that no longer exists so I cannot find where to remove it.

foggy
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Re: Remove License from server that no longer exists

Post by foggy » Aug 17, 2017 2:03 pm

Hi Jeff, please review this user guide section for instructions.

jeffkitchens
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Re: Remove License from server that no longer exists

Post by jeffkitchens » Aug 21, 2017 1:06 pm

Thanks foggy. I tried that before I posted. The problem is that the server the license was assigned to does not exist anymore so the Revocation fails. When I tried to remove the Server from the Backup Infrastructure it barked about it being in one of the Backup Jobs. It was originally a part of the Cluster that was being backed up. I have removed that cluster from that Backup Job and subsequently added it back. Still the revocation fails.

veremin
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Re: Remove License from server that no longer exists

Post by veremin » Aug 21, 2017 4:42 pm

What kind of license are you using? Menu -> License -> Type ? Thanks.

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