RPC function call failed [ID# 02014799]

[Mr Dudeman]

Hi All,

I am currently trying to configure backup jobs for my organisations SQL boxes.

To date I have not been able to run a successful backup, but instead see the error message below -

Code: Select all

Failed to truncate Microsoft SQL Server transaction logs. 
Details: Failed to call RPC function 'Vss.TruncateSqlLogs': Error code: 0xe06d7363. 
Failed to invoke func [TruncateSqlLogs]: Unknown error 0xE06D7363. 
RPC function call failed. 
Function name: [BlobCall]. 
Target machine: [10.33.3.134]. 
RPC error: Code: -529697949.

'Google has not been my friend' with regard to attempting to find a solution.

Any help here will be greatly appreciated.

Kind Regards,

Davo

[Mike Resseler]

Hi David,

Am I right in seeing that you have a support case ID (the one in the subject?). Please keep working with the support engineer.

What version of SQL are we talking about?
If it is SQL 2008 R2, then there is a fix for that: https://support.microsoft.com/en-us/hel ... -installed

What version of B&R are you running?

[Mr Dudeman]

Hi Mike,

Thanks for your input; I am using SQL Server 2016, and B & R 9.5.0.711.

Kind Regards,

David

[Mike Resseler]

Hi David,

Then I would look into permissions... But are you working with support? Is 02014799 your support case ID?

[Mr Dudeman]

Yes, that is my support number. Support have also pointed me in the direction of permissions. Investigations are ongoing.

[Mike Resseler]

OK. Thanks,

Keep us informed