Same key problem SureBackup

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Same key problem SureBackup

Veeam Logoby Tommeke » Thu Oct 10, 2013 9:50 am

Hey there Veeam people!

As an internship in a company, it is my duty to test Veeam for future implementation. Veeam is my first use of a backup tool, so please bear with me is this is a stupid question.

As follow now, I want to try out a SureBackup job, with an application containing first a domain controller, second an Exchange server. Both are Windows Server 2012 servers, turning on a Hyper-V host. Veeam is Backup and Replication v7, trial mode.

While I run the job, it tries to start the DC, but fails, and gives me following error: "an item with the same key has already been added", and fails after this.
Google is quite obscure about it.
Do any of you have some ideas or encountered this error?

Thank you in advance!
Tommeke
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Re: Same key problem SureBackup

Veeam Logoby Vitaliy S. » Thu Oct 10, 2013 11:19 am

Hello,

Did you have a chance to contact our technical support team to investigate this issue? What is your ticket number?

Thank you!
Vitaliy S.
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Re: Same key problem SureBackup

Veeam Logoby Tommeke » Thu Oct 10, 2013 12:19 pm

Hey

Thank you for the quick reply.
I just opened a case support. ID is 00458193.

Let's hope this will work.
Tommeke
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Re: Same key problem SureBackup

Veeam Logoby daniflexx » Sun Jan 19, 2014 6:58 pm

Did you fix the problem? Same issue here.
daniflexx
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Re: Same key problem SureBackup

Veeam Logoby foggy » Mon Jan 20, 2014 5:37 am

Dani, the OP's case was closed without resolution since he didn't have ability to troubleshoot it. I recommend you opening your own case for investigation. Thanks.
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Re: Same key problem SureBackup

Veeam Logoby haslund » Tue May 27, 2014 7:56 am

Any news on this issue?
Just encountered this issue with a customer as well. I have opened case 00574163.
Rasmus Haslund
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Re: Same key problem SureBackup

Veeam Logoby foggy » Tue May 27, 2014 10:20 am

Rasmus, information in this topic is not enough to track for possible solution, so please continue working with support on this issue.
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