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HSC TSA
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Scale-out Backup Repository Automatic Scanning Report email

Post by HSC TSA » Jan 28, 2019 6:52 am

Hi,

How can I disable the annoying email sent from SOBR auto (every 24 Hours) status checking...?!

Veeam B&R 9.5U4

TIA

wishr
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by wishr » Jan 28, 2019 12:24 pm 1 person likes this post

Hi,

This is a new feature introduced with the latest U4 release. As of now, to disable these SOBR notifications using UI you have to disable all the notifications globally. Another option is to obtain a registry key from our support team to disable SOBR notifications specifically. We'll add more logic to the SOBR email sending mechanisms in future versions.

Thanks

HSC TSA
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by HSC TSA » Jan 29, 2019 3:46 am

Thanks

TIA (Thanks In Advance)

HSC TSA
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by HSC TSA » Jan 29, 2019 9:46 am

wishr wrote:
Jan 28, 2019 12:24 pm
Hi Tia,

This is a new feature introduced with the latest U4 release. As of now, to disable these SOBR notifications using UI you have to disable all the notifications globally. Another option is to obtain a registry key from our support team to disable SOBR notifications specifically. We'll add more logic to the SOBR email sending mechanisms in future versions.

Thanks
I did "disable all the notifications globally"! But, still sending email every 24 Hours!!

TIA

wishr
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by wishr » Jan 29, 2019 11:49 am

Hi HSC TSA,

Could you please confirm that you've unchecked the below checkmark?

Image

Thanks in advance,
Fedor

HSC TSA
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by HSC TSA » Jan 30, 2019 4:04 am

I cannot disable the whole thing! As I need it for "failure"!

I opened a case [ID# 03383422] for the registry key!

Thanks

wishr
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by wishr » Jan 30, 2019 9:51 am

Hi HSC TSA,

As of now, the reg. key is a way to go in this case.

Thanks

rnelson0
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by rnelson0 » Mar 18, 2019 2:07 pm

I hope this registry key is made public rather than forcing everyone to open a ticket, that would surely save some time for everyone.

wishr
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Re: Scale-out Backup Repository Automatic Scanning Report email

Post by wishr » Mar 21, 2019 9:34 am

Hi Rob,

We are planning some changes to the SOBR notifications logic in the next versions, you'll have more control over it right in the B&R UI. As of now, we do not want the users to disable this functionality completely, while also would like to keep the number of users having the reg. key change applied - that's why the key is still only obtainable by request.

Regards,
Fedor

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