So I did a bit more digging and found something. I do have global notifications set for SMTP notification, but it appears you need to setup additional notifications in each desperate job, individually? These were not setup at all. There is an option to use "global notification settings" within each job you have setup and configured in B&R. I had just assumed, setting up the global SMTP, under File > General Options > Email Settings, would send an email on all failed jobs. Is this not the case? Each individual job must have the "enable email notifications" setup as well?