snapshot Error: Guest control is not initialized.

[Flo985]

Failed to remove guest VSS snapshot Error: Guest control is not initialized.
Storage snapshot operation timeout exceeded. Check your storage for orphaned snapshots and possible infrastructure issues.
Retrying snapshot creation attempt (Snapshot in progress.)
Task has been rescheduled
Unable to allocate processing resources. Error: Snapshot in progress.

Hello,
this is the failure message, but I dont't know whats wrong.
I'm waiting since 1 week, but the Support ist not very fast.
Host ist Server 2012 Standard

Case # 00829347

Sorry, but I'm german an my english is not very well, but thanks for help

[Piacco]

Hey Flo985,

did you already fix this problem? Got the same here.
Konntest du das Problem schon lösen? Ich habe das gleiche und wäre für jede Hilfe dankbar.

LG

[veremin]

Hi, Patrick,

The case is in German, so, I can't make a sense of it unfortunately.

Kindly, open your own case and make a reference to the case 00829347 for convenience.

Thanks.