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jonathanbibou
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Somes errors Réplications Host 2008 r2

Post by jonathanbibou » Dec 06, 2017 1:44 pm

Hi,

I'm sorry for my english

I have 2 hosts servers with 2008 R2

- 1 host Server in production with 3 vms Hyper V (1 VM with SAGE SQL SERVER)
- 1 Host Server for replication veeam.

Replications > 1 Hour.

Error on VM :

Error VSS : 8193
ConvertStringSidToSid(S-1-5-21-2152871897-2929488904-382007303-1322.bak)
0x80070539, Structure d’ID de sécurité non valide.
Opération : Événement OnIdentify Données du rédacteur en cours de collecte Contexte : Contexte d’exécution: Shadow Copy Optimization Writer ID de classe du rédacteur: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Nom du rédacteur: Shadow Copy Optimization Writer ID d’instance du rédacteur: {a7c306d7-2c1f-4938-9b12-a4e14238f714}



Sometimes (not always) in my VM with SQL SERVER i have somes errors SQLSERVER or SQLVDI

SQLVDI ID 1
SQLVDI: Loc=SignalAbort. Desc=Client initiates abort. ErrorCode=(0). Process=3212. Thread=10592. Client. Instance=. VD=Global\{317077E4-40B9-4C8A-A3E6-D7498609566F}1_SQLVDIMemoryName_0.

MSSQL ID 3041
BACKUP failed to complete the BACKUP DATABASE msdb command. Check the application log for detailed messages.

MSSQLSERVER ID 18210
BackupVirtualDeviceFile :: SendFileInfoBegin: Fail on the backup device '{317077E4-40B9-4C8A-A3E6-D7498609566F} 3'. Operating System Error 995 (The input / output operation was aborted due to a thread being stopped or at the request of an application.)

Error on Serveur Production WITH VMs :

all Réplications

Filtermanager id 3
The filter manager failed to attach to the volume "\ Device \ HarddiskVolume386". This volume will not be available for filtering before a reboot. The final state was 0xc03a001c.

Volsnap id 27
Shadow copies \\? \ Volume {de561d67-e315-11e2-a72f-ac162d6f715f} were canceled during the detection because a critical control file could not be opened.

Hyper v VMMS id 10102
Failed to create virtual machine backup "XXXX". (Virtual Machine ID 362A42B0-4D8C-46C6-B32B-52B9A646305F)


Thank very much for your help

DGrinev
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Re: Somes errors Réplications Host 2008 r2

Post by DGrinev » Dec 06, 2017 2:22 pm

Hi Jonathan,

Please reach the support team and let them investigate the issue, also share the case ID here or topic will be deleted in 24 hours according to the forum's rules. Thanks!

jonathanbibou
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Re: Somes errors Réplications Host 2008 r2

Post by jonathanbibou » Dec 07, 2017 10:26 am

Ticket has been create since Monday.
No news at this day.

DGrinev
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Re: Somes errors Réplications Host 2008 r2

Post by DGrinev » Dec 07, 2017 10:50 am

Jonathan,

Please share the ticket number here, so we can track the process of investigation. Thanks!

jonathanbibou
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Re: Somes errors Réplications Host 2008 r2

Post by jonathanbibou » Dec 07, 2017 11:12 am

02409735

I sended mails and call phone but not réponds

My server in production freeze 2 times ago

jonathanbibou
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Re: Somes errors Réplications Host 2008 r2

Post by jonathanbibou » Dec 08, 2017 10:34 am

02409735
I 'm very disapointed with the veeam support
Impossible to speak with technical support
Case opened 29 novembre 2017
Server Crash 3 times with replication

DGrinev
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Re: Somes errors Réplications Host 2008 r2

Post by DGrinev » Dec 08, 2017 10:54 am

Jonathan, you can press "contact a manager" button for escalation to the higher level.
I'm sure the support team will do their best to solve the issue, but sometimes it takes some extra time to investigate the root cause.
I will contact them and ask to update status for you. Thanks!

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