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tdc-ma
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v8 Question "One or more critical updates are missing" ...

Post by tdc-ma » Nov 07, 2014 11:24 am

Hello, just installed Veeam free server for the first time for testing, i have an alert for 3 different Hyper-V hosts added to Veeam, They all show "One or more critical updates are missing" ... and listing

...................................................................................................
KB2884846: Windows 8.1 and Windows Server 2012 R2 update rollup: October 2013.
Description: Windows 8.1 and Windows Server 2012 R2 update rollup: October 2013.
http://support.microsoft.com/kb/2884846

KB2913695: OffloadWrite is doing PrepareForCriticalIo for the whole VHD in a Windows Server 2012 or Windows Server 2012 R2 Hyper-V host NTFS.sys. Performance improvement when there is an offload write for a virtual hard disk (VHD) in the host. Description: OffloadWrite is doing PrepareForCriticalIo for the whole VHD in a Windows Server 2012 or Windows Server 2012 R2 Hyper-V host NTFS.sys. Performance improvement when there is an offload write for a virtual hard disk (VHD) in the host.
http://support.microsoft.com/kb/2913695
..................................................................................................

All 3 hosts are Server 2012 R2, fully updated (with critical and recommended updates, only silver light not installed), manually downloading the updates (x64 versions) in question and attempting to install them fails with "This update is not applicable to your computer"

thanks

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 07, 2014 11:56 am

Thanks for the heads up, passing this further to the right people...

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Re: v8 Question "One or more critical updates are missing" .

Post by tdc-ma » Nov 07, 2014 12:01 pm

thanks for the quick answer, if any more info is required feel free to ask

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Re: v8 Question "One or more critical updates are missing" .

Post by tdc-ma » Nov 07, 2014 8:48 pm

just created new host server 2012 r2, fully updated and now beside the 2 initial ones also received missing KB2919442. Once again downloading manually and attempting to installs says it is not applicable

Vitaliy S.
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Re: v8 Question "One or more critical updates are missing" .

Post by Vitaliy S. » Nov 08, 2014 1:27 pm

Yes, there could be different definition IDs for this fixed from Microsoft, thus this check informs you about missing updates. We will update this topic once more info is available.

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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 » Nov 13, 2014 5:29 am

+1 for this issue. Three fully patched Hyper-V 2012 Servers, but Veeam is reporting that all servers have one or more updates that are needed.

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Re: v8 Question "One or more critical updates are missing" .

Post by RobertF_CD » Nov 13, 2014 1:30 pm

I also have the same problem, Hyper-V Cluster with 4 nodes (2012R2 fully patched) and veeam shows missing updates but microsoft doesn't...

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 13, 2014 1:36 pm

We've enhanced and re-uploaded update definitions to avoid notification false positives, should resolve most of the issues. Please continue reporting if anything still does not look right. Thanks!

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Re: v8 Question "One or more critical updates are missing" .

Post by Gostev » Nov 13, 2014 8:04 pm

And i you don't want to wait for up to a week for B&R to pull the new update definition file, you can download it directly from our web site, and save it over the existing file in the B&R installation folder > http://dev.veeam.com/backup/vbrupdate.vdf

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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 » Nov 14, 2014 5:51 am

I searched in \Program Files\Veeam\Backup & Replication (and all subfolders), but an old version of this file you provided, doesn't exist anywhere in there. Neither in Program Files (x86). Where should it go?

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 14, 2014 8:53 am

It will be automatically downloaded once first required.

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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 » Nov 14, 2014 5:31 pm

So how I force Veeam to require it? I have rescanned all the hosts for updates, and it keeps reporting updates missing, and this file still does not exist. I just want to get rid of these false missing update notifications now.

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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 » Nov 14, 2014 5:58 pm

Ok, I was able to find the file \ProgramData\Veeam.

I deleted the file that was there, then rescanned. No, instead of ~15 updates for each fully patched VM host, 2 updates for each VM host is returned. Though again, Windows Update on each host is reporting that "There are no applicable updates" when scanning for All updates.

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Re: v8 Question "One or more critical updates are missing" .

Post by Gostev » Nov 14, 2014 9:27 pm

OK, there is definitely a major improvement then ;) if you get a moment, please open a support case to let us investigate your situation. Thanks!

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 17, 2014 9:33 pm

Any chance those are KB2919394 and KB2928680?

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[MERGED] : VEEAM B&R v8 notifies of Missing Windows Updates

Post by WorkingHardInIt » Nov 25, 2014 8:37 am

Hi,

VEEAM B&R v8 notifies us of missing critical updates in Windows related to backups. Cool feature but it seems to give me a false possitive for KB2966407 which is already installed on the W2K12R2 cluster nodes. On another cluster it only warns for 2 of of 3 nodes.

Is this a know issue? Any fix coming? I know I can disablethese notifications but that seems to defeat the purpose.

Thx!

Didier

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Re: v8 Question "One or more critical updates are missing" .

Post by veremin » Nov 25, 2014 8:46 am

Hi, Didier, can you try to download a new definition file (if it hasn't been downloaded automatically already) and see whether issue persists? Thanks.

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Re: v8 Question "One or more critical updates are missing" .

Post by WorkingHardInIt » Nov 25, 2014 9:57 am

I downloaded the one form the link in this tread but that doesn't make a difference (I did a rescan). Perhaps it takes some time.

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 25, 2014 10:31 am

Didier, please contact support with this. We need to verify whether the reported update is superseded by some other package (e.g. update rollup) and then we can update our definitions to avoid this false positive. Thanks.

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 26, 2014 2:02 pm

Btw, how do you tell the update is already installed? Do you see it in the list of all installed updates or you've tried to install it and got the corresponding message?

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Re: v8 Question "One or more critical updates are missing" .

Post by techlogik » Nov 28, 2014 3:31 pm

Same issue here. Plus the latest update broke Veeam anyway, so can't really do much now.


Updates list header...
=========================================================
Host: CVBVS1
KB2919394: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014.
Description: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014.
http://support.microsoft.com/kb/2919394

KB2928680: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: March 2014.
Description: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: March 2014.
http://support.microsoft.com/kb/2928680

=========================================================

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 28, 2014 4:02 pm

Both updates are not required if KB2919355 patch is installed and I believe the latest definitions should address this. I will check though.

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Nov 28, 2014 5:12 pm 3 people like this post

It turns out that it was fixed but then the wrong copy of update definitions was uploaded. It will be re-uploaded as soon as possible. Sorry for inconvenience and thanks for letting us know.

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Re: v8 Question "One or more critical updates are missing" .

Post by RonWoods » Jan 08, 2015 4:38 pm

I too am now experiencing this on a clustered Windows 2012 R2 environment with Veeam 8 Patch 1. Both hosts are fully updated and when attempting to manually install the KB2966407 update it states that it does not apply to this system. What is the issue, I tried grabbing the definitions in the link above and re-scanned, but got the same results.

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Re: v8 Question "One or more critical updates are missing" .

Post by Vitaliy S. » Jan 09, 2015 2:42 pm

Hi Ron, I will pass this feedback to our dev team. Thanks for the heads up!

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Re: v8 Question "One or more critical updates are missing" .

Post by danipr » Jan 09, 2015 3:46 pm

I have the same problem too

foggy
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Jan 13, 2015 11:34 am 1 person likes this post

The KB2966407 update was superseded by the 2995388 rollup, definitions will be updated to address this. Thanks for reporting.

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Re: v8 Question "One or more critical updates are missing" .

Post by futureweb » Sep 03, 2015 12:18 am

also done a new install of the server and when connected, giving 3 errors, even all updates are installed.
i believe dismissing it is secure? As I am new to Veeam.

#2955164
#2975719
#2995388

Thanks
Patrick

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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » Sep 03, 2015 9:31 am

Patrick, thanks for the heads up, we're going to update definitions. For now, it is safe to dismiss those.

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Re: v8 Question "One or more critical updates are missing" .

Post by GladstoneRC » Nov 19, 2015 5:30 am

Issue still occurring now that Update 3 is installed.
Will this be fixed when v9 comes out?

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