v9 replication jobs getting stuck on 'Building VMs list'

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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby djesko » Fri Apr 15, 2016 6:19 pm

Same problem here , did you get a fix ?

EDIT : did see now that the respons was from today :)

Did you create a case ?

Br Niklas
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby foggy » Sun Apr 17, 2016 8:39 pm

Niklas, it is always recommended to open your own case, since the reasons of this behavior can vary from one environment to another.
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Re: Building VMs list = SLOW

Veeam Logoby MarkWatson » Wed Apr 20, 2016 5:07 pm

Did you get anywhere with this? I'm facing a similar but worse issue where the job doesn't get past the "Building VMs list", I'm working with Veeam suport on this, case # 01767317.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby mbrinkho » Wed Apr 20, 2016 6:02 pm

I'm still psyching myself up to put a call in to support. :(
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby jazzoberoi » Thu Apr 21, 2016 4:51 am

Same thing is happening to us. Works beautifully for a few days and sometimes just sits at building the VM's list till the server is restarted.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby Vitaliy S. » Thu Apr 21, 2016 10:30 am

Jazz, in order to troubleshoot this issue quicker, please open a support case.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby mbrinkho » Thu Apr 21, 2016 1:00 pm

Opened a case, 01771011.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby peter_cosa » Mon Apr 25, 2016 9:54 pm

any fix for this?
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby bcann » Tue Apr 26, 2016 5:13 am

I found that if you backed up via selecting the host rather then the individual VM's, AND you had application aware on, it would happen a lot more often. when I selected the individual VM's and only the application aware items on the specific servers it seemed to disappear.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby mbrinkho » Tue Apr 26, 2016 12:42 pm

Installing Update 1 fixed this for us.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby kamiwa » Sat Apr 30, 2016 3:14 pm

Installing Update 1 fixed this for us.

Installing Update 1 introduced this bug for me.

As general advice seems to open a support ticket with Veeam:
How do I open a support ticket?
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby Vitaliy S. » Sun May 01, 2016 6:53 pm

You can do that via our website > https://www.veeam.com/support.html
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby kamiwa » Sun May 01, 2016 8:16 pm 2 people like this post

Thanks. Already found out by myself and support got back to me with a hotfix that I'm currently testing.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby mkaec » Mon May 02, 2016 4:21 pm

I had this happen twice this weekend. This was the first time it happened with backup jobs. Previously, it had only happened with BCJs. It happened both times with the same job.
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Re: v9 replication jobs getting stuck on 'Building VMs list'

Veeam Logoby Vitaliy S. » Mon May 02, 2016 4:32 pm

Marc, if you still experience this issue, then please reach out to your support team for the hotfix.
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