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jhowlett
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Veeam B+R HyperV Cluster Failing to backup

Post by jhowlett » Jan 31, 2019 1:00 pm

Hi Guys,

We had an "Administrator" password change on our Veeam B+R and subsequently it has lost connection with our HyperV Cluster.

I have checked it is using the new updated credentials but it refuses to connect.

Any ideas?

wishr
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Re: Veeam B+R HyperV Cluster Failing to backup

Post by wishr » Jan 31, 2019 1:38 pm

Hi James,

Have you had a chance to open a case with our support team? If not, I'm strongly suggesting doing so, since it will speed up the investigation - we require to take a look at errors, logs, etc. in order to understand the issue and to provide an appropriate solution. Please also note, that case ID is a must when posting about any technical issue on the Veeam forums.

Personally, I would suggest you to double check the access rights and credentials.

Thanks

jhowlett
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Re: Veeam B+R HyperV Cluster Failing to backup

Post by jhowlett » Jan 31, 2019 3:14 pm

Well it is now working as expected after a reboot of the server, I am guessing the credentials were cached somewhere in the B+R server.

wishr
Veeam Software
Posts: 1167
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Full Name: Fedor Maslov
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Re: Veeam B+R HyperV Cluster Failing to backup

Post by wishr » Jan 31, 2019 3:42 pm

Sounds strange - we have not observed such behavior... However, I'm glad that you've managed to get through. If any issues arise, just let us know!

Thanks,
Fedor

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