Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAPSHOT

Hyper-V specific discussions

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Thu Jan 09, 2014 9:50 am

ok Guys can edit thread in [Fixed]Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAPSHOT ?
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Vitaliy S. » Thu Jan 09, 2014 10:17 am

Yes, sure, but how did you manage to fix VSS snapshot errors? Can you please share?
Vitaliy S.
Veeam Software
 
Posts: 19767
Liked: 1120 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Thu Jan 09, 2014 10:23 am

Vitaliy S. wrote:Yes, sure, but how did you manage to fix VSS snapshot errors? Can you please share?


For this related error VSS_WS_FAILED_AT_PREPARE_SNAP on cluster win2012 R2 work around is:
1) job, in Storage Wizard(Advanced Setting) enabled HyperV Guest-quiescence and take crash consistent backup.
2) in Guest processing Wizard i have unchecked Enable application-aware image processing.
3) in Guest processing Wizard Advanced Option i have setting up Administrativr Account for guest VM.

Scheduled backup Job run this night!!!

Image
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby v.Eremin » Thu Jan 09, 2014 10:31 am

But the VSS snapshot issue isn't fixed yet and you're still using non-recommended crash-consistent mode, right? Thanks.
v.Eremin
Veeam Software
 
Posts: 13534
Liked: 1002 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Thu Jan 09, 2014 10:36 am

v.Eremin wrote:But the VSS snapshot issue isn't fixed yet and you're still using non-recommended crash-consistent mode, right? Thanks.

Veeam engineers should compare logs of the failed job with the job completed successfully backup, I wrote to the support team if you want the log succesffully backup, veeam team already counts with the previous log backup failed with image process-aware enabled, but i have not had an answer ...
Ill make test VSS snapshot whit ntbackup on affected VM, when im setting-up my Test production Virtual Lab.
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby v.Eremin » Thu Jan 09, 2014 10:38 am

Ill make test VSS snapshot whit ntbackup on affected VM, when im setting-up my Test production Virtual Lab.

Kindly, keep us updated about the result you get. Thanks.
v.Eremin
Veeam Software
 
Posts: 13534
Liked: 1002 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Thu Jan 09, 2014 4:21 pm

v.Eremin wrote:
Ill make test VSS snapshot whit ntbackup on affected VM, when im setting-up my Test production Virtual Lab.

Kindly, keep us updated about the result you get. Thanks.


So i have tested VSS snapshot whit vshadow.exe http://axelilly.wordpress.com/2009/01/1 ... 03-server/

1) Created shapshot on affected VM Windows 2003 SP2 Ent Edition hosted on Windows 2012 R2 Cluster HyperV.
C:\Program Files\Microsoft\VSSSDK72\Tools\VSSReports>vshadow.exe -p c:

VSHADOW.EXE 2.2 - Volume Shadow Copy sample client
Copyright (C) 2005 Microsoft Corporation. All rights reserved.


(Option: Persistent shadow copy)
(Option: Create shadow copy set)
- Setting the VSS context to: 0x00000009
(Gathering writer metadata...)
(Waiting for the asynchronous operation to finish...)
Initialize writer metadata ...
Discover directly excluded components ...
- Excluding writer 'MSDEWriter' since it has no selected components for restore.

- Excluding writer 'BITS Writer' since it has no selected components for restore
.
Discover components that reside outside the shadow set ...
Discover all excluded components ...
Discover excluded writers ...
Discover explicitly included components ...
Verifying explicitly specified writers/components ...
Select explicitly included components ...
* Writer 'System Writer':
- Add component \System Files
* Writer 'COM+ REGDB Writer':
- Add component \COM+ REGDB
* Writer 'Registry Writer':
- Add component \Registry
* Writer 'Event Log Writer':
- Add component \Event Logs
* Writer 'WMI Writer':
- Add component \WMI
Creating shadow set {3bcd475f-3933-40ef-ae31-c6d25df0f035} ...
- Adding volume \\?\Volume{c8d52eb4-51f4-11e3-bfbd-806e6f6e6963}\ [C:\] to the s
hadow set...
Preparing for backup ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)
Creating the shadow (DoSnapshotSet) ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)
Shadow copy set succesfully created.

List of created shadow copies:


Querying all shadow copies with the SnapshotSetID {3bcd475f-3933-40ef-ae31-c6d25df0f035} ...

* SNAPSHOT ID = {2e80e2a9-8668-44e6-9c78-c277befce08f} ...
- Shadow copy Set: {3bcd475f-3933-40ef-ae31-c6d25df0f035}
- Original count of shadow copies = 1
- Original Volume name: \\?\Volume{c8d52eb4-51f4-11e3-bfbd-806e6f6e6963}\ [C:\]
- Creation Time: 09/01/2014 16.03.46
- Shadow copy device name: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1
- Originating machine: serverx.domain
- Service machine: serverx.domain
- Not Exposed
- Provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
- Attributes: No_Auto_Release Persistent Differential

- Mark all writers as succesfully backed up...
Completing the backup (BackupComplete) ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)



2) Verified snapshot Created vshadow.exe -q :
Image

3) mounting snapshot: vshadow.exe -el={2e80e2a9-8668-44e6-9c78-c277befce08f},X:
Image

4) bowser snapshot mounted all ok:
Image

5) deleting snapshot:
Image

My opinion is compatibility problem whit integration service whit windows 2012 R2 and Veeam is possible?
Is possible Veeam dont detect version of the integration service on VM windows 2003?
I have create separate job only for windows 2003 whit disabled Enable application-aware image processing.

I hope that this test will help you.
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Vitaliy S. » Thu Jan 09, 2014 4:33 pm

My opinion is compatibility problem whit integration service whit windows 2012 R2 and Veeam is possible?

Windows Server 2012 R2 is fully supported, so let's wait for the update from our technical team.
Link State wrote:Is possible Veeam dont detect version of the integration service on VM windows 2003?

That should be stated in the backup job logs. To make sure that everything is ok with integration services, you may want yo re-deploy them on these VMs.
Vitaliy S.
Veeam Software
 
Posts: 19767
Liked: 1120 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Thu Jan 09, 2014 4:40 pm

Vitaliy S. wrote:
My opinion is compatibility problem whit integration service whit windows 2012 R2 and Veeam is possible?

Windows Server 2012 R2 is fully supported, so let's wait for the update from our technical team.
Link State wrote:Is possible Veeam dont detect version of the integration service on VM windows 2003?

That should be stated in the backup job logs. To make sure that everything is ok with integration services, you may want yo re-deploy them on these VMs.

ok waiting your engineer

But in failed job on Veeam there is this message:
Code: Select all
09/01/2014 17.39.06 :: Processing 'SERVERX' Error: Guest processing skipped (check guest OS VSS state and integration components version)09/01/2014 17.42.34 :: Make sure VM does not have 'iSCSI Software Target Storage Provider' feature installed.
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Vitaliy S. » Thu Jan 09, 2014 4:44 pm

Seems like there is an existing topic discussing a similar problem, please check it out > Job warnings after upgrade to v7
Vitaliy S.
Veeam Software
 
Posts: 19767
Liked: 1120 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Fri Jan 10, 2014 12:07 pm

Nothing news from your Veeam engineer for my case ID#00498719 :x
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Vitaliy S. » Fri Jan 10, 2014 1:20 pm

Your case is in open state, just checked, so I believe our engineer will reach out to you soon.
Vitaliy S.
Veeam Software
 
Posts: 19767
Liked: 1120 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby Link State » Tue Jan 14, 2014 3:10 pm

veeam support conctact me!
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby v.Eremin » Tue Jan 14, 2014 3:14 pm

I've just checked the case, and it seems that you've scheduled a session with our engineer for tomorrow. So, let's see how well it goes. Thanks.
v.Eremin
Veeam Software
 
Posts: 13534
Liked: 1002 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Win 2012 R2 Cluster Failed VSS_WS_FAILED_AT_PREPARE_SNAP

Veeam Logoby C.Lane » Tue Mar 11, 2014 2:24 pm

Was there any resolution to this case? I am experiencing the same issue with a Win2K3 failing to create a snapshot. I can create an NT backup ok, have plenty of disk space. Can't create a backup using the suggested job changes, though.
C.Lane
Lurker
 
Posts: 1
Liked: never
Joined: Tue Mar 11, 2014 2:12 pm
Full Name: C.Lane

PreviousNext

Return to Microsoft Hyper-V



Who is online

Users browsing this forum: No registered users and 18 guests