Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby Vitaliy S. » Thu Mar 19, 2015 11:23 am

In order to have a single snapshot for VMs in the job, your VMs should reside on the same host and on the same volume. In the config above, I see that you can process VM-DC and VM-Print from the same VSS snapshot. Do you see a different behavior for these VMs?
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby jazzoberoi » Sat Mar 21, 2015 8:09 am

Hi Vitaliy,

Yes they're all creating different snapshots. Hence i think the delay !
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby Vitaliy S. » Sat Mar 21, 2015 12:26 pm

That should not be happening given that both VMs are in the same job, host and datastore. Let me consult with our QA team on Monday regarding that.
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby akselc » Wed Nov 04, 2015 8:47 pm

jazzoberoi wrote:Hi just a quick update to let you guys know that with the latest drivers / firmware from HP, the MSA2040 now works perfectly with the direct SAN mode.



Hi there, do you have the firmware version?
Struggling with the same issue.
Veeam B&R cannot find the MSA VSS provider...

Regards Aksel
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby RGijsen » Tue Feb 02, 2016 7:57 am

Hi,
I'm also struggling with MSA2040 (fibrechannel though) and Veeam. 2012R2 hosts, offhost proxy 2012R2 as well. I am running the latest firmware already (GL220R005, released january 15th 2016) and CAPI and VSS driver 3.5.0.5 (januari 22th 2016), which are available for 2012R2 as well. I keep running into extremely slow 'pickups' of the snapshots. The snapshot itself is created in a few seconds, but then Veeam drops errors like:

2-2-2016 01:15:06 :: Failed to create snapshot (HP MSA 1040/2040 VSS Provider) (mode: Veeam application-aware processing with failover) Details: Unknown status of async operation
The shadow copy provider had an error. Check the System and Application event logs for more information.
--tr:Failed to create VSS snapshot.
--tr:Failed to perform pre-backup tasks.

No obvious errors show up (to me that is) on either the host or guest. Now I don't want to capture your thread but what I wonder is you are talking about VDS drivers as well. VDS is superseeded by SM-API. Still VDS drivers can be used. I can't find anything on VDS in the Veeam manuals at all. Do I need to install the VDS drivers?
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby foggy » Tue Feb 02, 2016 1:49 pm

A kind of question to contact the storage vendor with?
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby itsd » Mon Feb 15, 2016 10:37 am

Goodmorning RGijsen,

We have the exact same issue. With the previous MSA 2040 firmware (GL210R0004) the hardware VSS Off-Host backup was working fine. Now with the new GL220R0005 we have the same errors.

Did you seek support with HP and have you received an adequate answer or a working solution for this problem?

Kinds regards,
Justus Pak
ITSD B.V.
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby jazzoberoi » Sun Feb 21, 2016 10:29 pm

Hi..

We keep getting the following too.

20/02/2016 8:01:32 PM :: Failed to create snapshot HP MSA 1040/2040 VSS Provider on Hyper-V Off-Host Backup Proxy (mode: Veeam application-aware processing with failover) Details: Failed to prepare for backup
Another shadow copy creation is already in progress. Wait a few moments and try again.
--tr:Failed to create VSS snapshot.
--tr:Failed to perform pre-backup tasks.

Can someone from Veeam please explain what is the cause for this and what can we try to fix this ?
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Re: Windows 2012 R2 Cluster + MSA 2040 FC + Off-host backup

Veeam Logoby v.Eremin » Mon Feb 22, 2016 11:50 am

Have you already checked the thread where similar issue was reported? Or raised the problem with out support team? Thanks.
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