Discussions specific to the Microsoft Hyper-V hypervisor
Post Reply
The B
Novice
Posts: 6
Liked: never
Joined: Aug 14, 2017 9:31 am
Full Name: The B
Contact:

your trial license has expired on start up, but have valid

Post by The B » Apr 03, 2018 1:55 pm

Hello,

when I start the "Veeam backup & replication" I get the message:

Your trial license has expired.

But then when I go to "License" I see:

status: valid
Type: perpetual
edition: enterprise edition
support expiration date: 276 days left


As the scheduled backups are NOT working, I assume there's an issue with the license, right?

If so, how can I fix it? because I do have a valid license...


Thanks

P.Tide
Product Manager
Posts: 5315
Liked: 467 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: your trial license has expired on start up, but have val

Post by P.Tide » Apr 03, 2018 3:21 pm

Hi,

Did I understand that correctly - you get the "trial expiration" message despite the fact that you already have valid perpetual license installed? If so, then have you ever had installed agent trial license onto that VBR? If the answer is yes, please check this KB. Otherwise please contact our support team directly for further investigation and post your case ID.

Thank you

The B
Novice
Posts: 6
Liked: never
Joined: Aug 14, 2017 9:31 am
Full Name: The B
Contact:

Re: your trial license has expired on start up, but have val

Post by The B » Apr 04, 2018 8:21 am

thanks, that helped!

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests