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bkain1
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alarm code in v1 ver 11

Post by bkain1 »

https://helpcenter.veeam.com/docs/one/a ... ml?ver=110, in reading that, i'm not seeing a list of the numeric codes of each alarm. We'd like to key on the alarm number for what alarm gets forwarded to the ticketing system. Is there a list of the numeric codes with a list of all possible alarms?

thanks

becki kain
Vitaliy S.
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Re: alarm code in v1 ver 11

Post by Vitaliy S. »

Hi Becki,

There is no numeric list, but can you please clarify how you're going to forward alarms to the ticketing system? Via emails or SMTP?

Thanks!
bkain1
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Re: alarm code in v1 ver 11

Post by bkain1 »

I thought in ver 10, there was. I had backup job failure listed as 1409 or something like that. The variable was %7 as in:

%7 - triggered alarm ID, which is unique for each alarm-object bundle.

does that not still exist in ver 11? thanks
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Re: alarm code in v1 ver 11

Post by Vitaliy S. »

Ok, let me check with the RnD team and I will come back to you.
bkain1
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Re: alarm code in v1 ver 11

Post by bkain1 »

and to answer your second question, i'm sending email and I'm writing a file that an existing infrastructure swings through and picks up, to sent to smart it for ticketing
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Re: alarm code in v1 ver 11

Post by Vitaliy S. »

Thanks for the clarification!

And here is an update on my end > there are no template IDs for alarms. The IDs you're referring to are still in place but they are unique at the time of alarm generation and represent the ID of a triggered alarm (which is always new too).
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Re: alarm code in v1 ver 11

Post by wishr »

Hi Becki,

I'd like to add that the %7 variable represents a value that is unique for the alarm+affected node pair thus will be changing each time the node changes.

To achieve what you are asking for you should rely on the %1 variable (alarm name). Note that there may be alarms with identical names. For example, there are two "VM with no backup" alarms: one for Hyper-V and the other one for vSphere. The same situation might happen if you create an alarm copy with the same name as the original alarm.

Thanks
bkain1
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Re: alarm code in v1 ver 11

Post by bkain1 »

oh! i didn't know that. So %7 is basically useless? Thank you
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Re: alarm code in v1 ver 11

Post by wishr »

Hi Becki,

It is there to help to determine unique alarm triggerings.

Thanks
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