Cannot add ESX server using hostname

Real-time performance monitoring and troubleshooting

Cannot add ESX server using hostname

Veeam Logoby ewgee » Mon Jun 01, 2009 5:45 pm

I am unable to add any ESX hosts to Veeam Monitor by hostname, but I can add them by IP. Anyone have any ideas?

-These are new installs of Veeam Monitor 4.0.0.144 and ESXi 4.
-I can ping and resolve the hostname from the XP desktop that has Veeam Monitor installed.
-I have tried to add both ESXi 3.5 and ESXi 4 hosts, both only work via IP.

Here is the error log when I try to add it with a hostname.

Opening URL 'https://esxi.domain.com:443/client/clients.xml'"
"Unable to load/parse clients.xml: The underlying connection was closed: An unexpected error occurred on a send."
"XML Content:(null)"
"Connect to host failed - The underlying connection was closed: An unexpected error occurred on a send."
"Collecting thread has failed to initialize and will be stopped"
"Collecting thread exits"

I can get to 'https://esxi.domain.com:443/client/clients.xml' from my XP desktop.
ewgee
Novice
 
Posts: 3
Liked: never
Joined: Mon Jun 01, 2009 5:20 pm
Full Name: Court Gramm

Re: Cannot add ESX server using hostname

Veeam Logoby Gostev » Wed Jun 03, 2009 2:20 pm

Hello, can you connect to these servers by hostname using VMware Infrastructure Client?
Gostev
Veeam Software
 
Posts: 21390
Liked: 2349 times
Joined: Sun Jan 01, 2006 1:01 am
Location: Baar, Switzerland

Re: Cannot add ESX server using hostname

Veeam Logoby ewgee » Wed Jun 03, 2009 3:40 pm

Yes I can connect to the servers by hostname using VMware Infrastructure Client
ewgee
Novice
 
Posts: 3
Liked: never
Joined: Mon Jun 01, 2009 5:20 pm
Full Name: Court Gramm

Re: Cannot add ESX server using hostname

Veeam Logoby ssimakov » Fri Jun 05, 2009 12:32 pm

Court, could you please open a support case by sending all logs to support@veeam.com?
ssimakov
Veeam Software
 
Posts: 300
Liked: 23 times
Joined: Sun Jan 01, 2006 1:01 am
Full Name: Stanislav Simakov

Re: Cannot add ESX server using hostname

Veeam Logoby ewgee » Mon Jun 08, 2009 3:25 pm

I have sent the logs to support@veeam.com.
ewgee
Novice
 
Posts: 3
Liked: never
Joined: Mon Jun 01, 2009 5:20 pm
Full Name: Court Gramm

Re: Cannot add ESX server using hostname

Veeam Logoby DJVMware » Mon Dec 12, 2011 4:40 pm

Having this issue and would like to see what the resolution was. Can you please provide?
DJVMware
Novice
 
Posts: 5
Liked: never
Joined: Wed Mar 31, 2010 1:34 pm
Full Name: Dan Jellz

Re: Cannot add ESX server using hostname

Veeam Logoby Vitaliy S. » Mon Dec 12, 2011 4:47 pm

Hello Dan,

Unfortunately, OP hasn't mentioned his support ticket number, so I cannot update you on the resolution. Please contact our support team for assistance directly.

Thank you!
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Cannot add ESX server using hostname

Veeam Logoby ZachW » Mon Dec 12, 2011 4:50 pm

With this specific case Court needed to make a manual DNS entry. Although this was the case, it is possible this is not your issue. Please open up a support case and we can see what's going on.
ZachW
Enthusiast
 
Posts: 68
Liked: 10 times
Joined: Tue Aug 02, 2011 6:09 pm
Full Name: Zach Weed


Return to Monitoring



Who is online

Users browsing this forum: No registered users and 3 guests