Steve, CORP\SHANDYXP$ means that Veeam Monitor service runs under Local System account, so this is normal to see in the log (this is not a bug).
Possible reasons for your issues are:
• Remote SQL not configured for remote connections
• CORP\SHANDY is not in Veeam Monitoring group (or you did not click Sync
button in Veeam Monitor settings after adding it there)
Also, please note that based on the above log snippet, you are looking at the service logs, but you need to be looking at Veeam Monitor client logs with this issue.
I would like to remind here just in case, that if any of you are using licensed Veeam Monitor version, please feel free to shoot an email and all logs to firstname.lastname@example.org
, and we will be able to assist in troubleshooting (we can setup webex to look at your environment and issue in live, etc.) and make this work.