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RumataRus
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Full Name: Dmitry Prokudin

Cannot enter any VM Console after updating vSphere Client

Post by RumataRus »

I cannot enter any VM Console by means of Veeam monitor after updating VMware vSphere Client to version 4.1.0 build 345043.
Veeam Monitor says: "Сannot start VMware Console. Make sure VMware vSphere Client is installed on this computer.
Vitaliy S.
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by Vitaliy S. »

Hi Dmitry,

Try re-installing vSphere Client on Veeam Monitor machine, as it does work for me, I have just checked it. Thanks!
RumataRus
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by RumataRus »

Hi Vitaliy!
I fully deleted VMware vSphere Client and then installed it again.
Unfortunally, it does not work for me. :(
Should I ask support?
Vitaliy S.
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by Vitaliy S. »

Yes, please contact them directly to speed up the troubleshooting process.
swjpilot
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by swjpilot »

DId you ever find a resolution to this issue?
Vitaliy S.
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by Vitaliy S. »

Hello Scott,

Yes, please contact our support team for the hotfix.

Thanks.
BORG-HH
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by BORG-HH »

I have the same problem. "Сannot start VMware Console. Make sure VMware vSphere Client is installed on this computer."
We use the free version of Veeam monitor. Where can i get the hotfix without the support team ?
Vitaliy S.
VP, Product Management
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Re: Cannot enter any VM Console after updating vSphere Clien

Post by Vitaliy S. »

Nowhere, as all hotfixes are distributed through our support team, please contact them directly. Thanks!
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