Cannot enter any VM Console after updating vSphere Client

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Cannot enter any VM Console after updating vSphere Client

Veeam Logoby RumataRus » Sat Feb 12, 2011 5:33 pm

I cannot enter any VM Console by means of Veeam monitor after updating VMware vSphere Client to version 4.1.0 build 345043.
Veeam Monitor says: "Сannot start VMware Console. Make sure VMware vSphere Client is installed on this computer.
RumataRus
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby Vitaliy S. » Sun Feb 13, 2011 5:17 pm

Hi Dmitry,

Try re-installing vSphere Client on Veeam Monitor machine, as it does work for me, I have just checked it. Thanks!
Vitaliy S.
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby RumataRus » Mon Feb 14, 2011 6:10 am

Hi Vitaliy!
I fully deleted VMware vSphere Client and then installed it again.
Unfortunally, it does not work for me. :(
Should I ask support?
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby Vitaliy S. » Mon Feb 14, 2011 9:11 am

Yes, please contact them directly to speed up the troubleshooting process.
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby swjpilot » Sat Mar 19, 2011 11:14 pm

DId you ever find a resolution to this issue?
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby Vitaliy S. » Mon Mar 21, 2011 9:02 pm

Hello Scott,

Yes, please contact our support team for the hotfix.

Thanks.
Vitaliy S.
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby BORG-HH » Mon Sep 19, 2011 6:59 am

I have the same problem. "Сannot start VMware Console. Make sure VMware vSphere Client is installed on this computer."
We use the free version of Veeam monitor. Where can i get the hotfix without the support team ?
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Re: Cannot enter any VM Console after updating vSphere Clien

Veeam Logoby Vitaliy S. » Mon Sep 19, 2011 7:45 am

Nowhere, as all hotfixes are distributed through our support team, please contact them directly. Thanks!
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