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t481
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Client Monitor silent update

Post by t481 » Sep 02, 2016 7:13 pm

Hello, I've been able to silently install the Monitor client but I'm having a problem with installing Update 1 silently. Running the exe with the "/q" parameter not only shows a progress bar but errors out half way with an error message Image

Shestakov
Veeam Software
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Full Name: Nikita Shestakov
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Re: Client Monitor silent update

Post by Shestakov » Sep 03, 2016 9:18 am

Hello,
Have you contacted Veeam technical support as required by the forum`s rules when posting about technical errors?
If so please your support case number. Thanks!

t481
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Re: Client Monitor silent update

Post by t481 » Sep 04, 2016 10:20 am

Apologies. I thought it might be a quick fix and thought I'd seek the help of the community. I've now contacted support and raised a request [ID# 01896405]

Shestakov
Veeam Software
Posts: 7011
Liked: 717 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Client Monitor silent update

Post by Shestakov » Sep 04, 2016 9:02 pm

No problem,
It`s necessary to review logs for the issue investigation so support is the best way to resolve it.
We will assist if our help is needed.

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