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- Novice
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- Full Name: Robert
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Collecting thread will exit due to serious error
I'm missing a lot of performance data in the Veeam Monitor. I get always the message "No data available". This Problem I have only with one vCenter. ANother vCenter works fine.
In the VeeamDCS.log I found the following Error:
"Collecting thread will exit due to serious error (The underlying connection was closed: An unexpected error occurred on a send.)"
Does someone have any idear?
Thanks a lot.
In the VeeamDCS.log I found the following Error:
"Collecting thread will exit due to serious error (The underlying connection was closed: An unexpected error occurred on a send.)"
Does someone have any idear?
Thanks a lot.
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- VP, Product Management
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- Full Name: Vitaliy Safarov
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Re: Collecting thread will exit due to serious error
Robert, please contact our technical team directly, as it seems like you need to apply a hotfix for this problem. Thanks!
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Re: Collecting thread will exit due to serious error
Vitaly, thanks for the really fast answer. But I use in the moment only the free edition. So I think I can't contact the technical team?
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- VP, Product Management
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- Full Name: Vitaliy Safarov
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Re: Collecting thread will exit due to serious error
You can reach them out for the hotfix, no problem here.
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- Chief Product Officer
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- Novice
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- Full Name: Robert
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Re: Collecting thread will exit due to serious error
I get the hotfix and now it works fine.
Thanks a lot
Thanks a lot
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- Lurker
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- Full Name: Paul O'Leary
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Re: Collecting thread will exit due to serious error
Bringing this back from the dead. I have this issue and was given a FTP login to get this patch but my PW is wrong in the email instructions. Nobody is replying now for the last 4 days to my request for a new one. Can someone help me out?
ID#5158495
ID#5158495
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- VP, Product Management
- Posts: 27371
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- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
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Re: Collecting thread will exit due to serious error
Paul, seems like our support engineer has sent you the wrong link. I've already asked our support team to update you with the right one. Thank you!
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