Real-time performance monitoring and troubleshooting
Post Reply
cedarco
Novice
Posts: 6
Liked: never
Joined: Mar 02, 2017 8:23 am
Contact:

Custom notification html body

Post by cedarco » Apr 12, 2017 5:56 am

Hi at all,
i have Veeam One v.9.5 and i'm receiving notification e-mail with html email's body.
I want to change the content of the html body, because i want insert my Company's name.
Where is the template file to edit?
Thanks

Best regards

--
Steve

Shestakov
Veeam Software
Posts: 6974
Liked: 711 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Custom notification html body

Post by Shestakov » Apr 12, 2017 12:00 pm

Hi Steve,
Currently you can add custom information only to the alarm`s subject. Does it work for you?
Thanks!

cedarco
Novice
Posts: 6
Liked: never
Joined: Mar 02, 2017 8:23 am
Contact:

Re: Custom notification html body

Post by cedarco » Apr 12, 2017 3:32 pm

Hi Shestakov, i have customized e-mail subject via interface, but i need add more information in the body.
I'm looking for the template used by Veeam to create the e-mail body.
Which is the file?
Thanks

cedarco
Novice
Posts: 6
Liked: never
Joined: Mar 02, 2017 8:23 am
Contact:

Re: Custom notification html body

Post by cedarco » Apr 13, 2017 10:28 am

Hi, no one can help me?
Thanks

Shestakov
Veeam Software
Posts: 6974
Liked: 711 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Custom notification html body

Post by Shestakov » Apr 13, 2017 2:33 pm

As I mentioned the email body structure is not customizable. The only way to post custom data there is to include KB articles and type needed data in desired KBs.

Vitaliy S.
Product Manager
Posts: 22991
Liked: 1556 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Custom notification html body

Post by Vitaliy S. » Apr 17, 2017 7:23 am

Steve, can you please clarify why do you need to include your company name? Do you need to send these emails to your clients?

cedarco
Novice
Posts: 6
Liked: never
Joined: Mar 02, 2017 8:23 am
Contact:

Re: Custom notification html body

Post by cedarco » Apr 18, 2017 6:44 am

Hi Vitaliy, i have to include some information e.g.my contact number for enterprise reasons.
Furthermore my boss has requested custom email's body because on his mobile device he wants see more compact template. He wants delete e.g. "Server:...." and the title "Veeam ONE monitor", those informations they use space for no reason.
Thanks

Shestakov
Veeam Software
Posts: 6974
Liked: 711 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Custom notification html body

Post by Shestakov » Apr 19, 2017 3:32 pm

Thanks for the details, cedarco.
We are planning to implement the option in future versions. Thanks!

pdimarco
Veeam Software
Posts: 247
Liked: 23 times
Joined: Sep 02, 2014 7:25 am
Full Name: Pascal DiMarco
Contact:

Re: Custom notification html body

Post by pdimarco » Oct 02, 2019 1:36 pm

Hi Nikita,

Digging up the subject since got this request too.

I am looking at integrating Veeam alarms to ServiceNow, so customer is requiring customized mail content.

Apart from using KB fields or writing a script to send a customized mail, I think it would be pretty nice to be able to customize the mail body.

Pascal

Shestakov
Veeam Software
Posts: 6974
Liked: 711 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Custom notification html body

Post by Shestakov » Oct 02, 2019 1:37 pm

Hi Pascal,
Agree with you. We have already started working on it.

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests