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cedarco
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Custom notification html body

Post by cedarco » Apr 12, 2017 5:56 am

Hi at all,
i have Veeam One v.9.5 and i'm receiving notification e-mail with html email's body.
I want to change the content of the html body, because i want insert my Company's name.
Where is the template file to edit?
Thanks

Best regards

--
Steve

Shestakov
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Re: Custom notification html body

Post by Shestakov » Apr 12, 2017 12:00 pm

Hi Steve,
Currently you can add custom information only to the alarm`s subject. Does it work for you?
Thanks!

cedarco
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Re: Custom notification html body

Post by cedarco » Apr 12, 2017 3:32 pm

Hi Shestakov, i have customized e-mail subject via interface, but i need add more information in the body.
I'm looking for the template used by Veeam to create the e-mail body.
Which is the file?
Thanks

cedarco
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Re: Custom notification html body

Post by cedarco » Apr 13, 2017 10:28 am

Hi, no one can help me?
Thanks

Shestakov
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Re: Custom notification html body

Post by Shestakov » Apr 13, 2017 2:33 pm

As I mentioned the email body structure is not customizable. The only way to post custom data there is to include KB articles and type needed data in desired KBs.

Vitaliy S.
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Re: Custom notification html body

Post by Vitaliy S. » Apr 17, 2017 7:23 am

Steve, can you please clarify why do you need to include your company name? Do you need to send these emails to your clients?

cedarco
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Re: Custom notification html body

Post by cedarco » Apr 18, 2017 6:44 am

Hi Vitaliy, i have to include some information e.g.my contact number for enterprise reasons.
Furthermore my boss has requested custom email's body because on his mobile device he wants see more compact template. He wants delete e.g. "Server:...." and the title "Veeam ONE monitor", those informations they use space for no reason.
Thanks

Shestakov
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Re: Custom notification html body

Post by Shestakov » Apr 19, 2017 3:32 pm

Thanks for the details, cedarco.
We are planning to implement the option in future versions. Thanks!

pdimarco
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Re: Custom notification html body

Post by pdimarco » Oct 02, 2019 1:36 pm

Hi Nikita,

Digging up the subject since got this request too.

I am looking at integrating Veeam alarms to ServiceNow, so customer is requiring customized mail content.

Apart from using KB fields or writing a script to send a customized mail, I think it would be pretty nice to be able to customize the mail body.

Pascal

Shestakov
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Re: Custom notification html body

Post by Shestakov » Oct 02, 2019 1:37 pm

Hi Pascal,
Agree with you. We have already started working on it.

ChrisGundry
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Re: Custom notification html body

Post by ChrisGundry » Nov 27, 2019 10:55 am

Good to hear this is being worked on, we find the standard alarm info section at the top to be too large and could be cleaned up a lot for our use.

Shestakov
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Re: Custom notification html body

Post by Shestakov » Nov 27, 2019 2:05 pm

It already can be cleaned up.
Any other feedback about email notifications?
Thanks

ChrisGundry
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Re: Custom notification html body

Post by ChrisGundry » Nov 27, 2019 2:48 pm

Can you elaborate? I only know of the 'edit template' part under server settings. But that is very restricted you can only remove a few items.

We want to remove the following:
'Veeam ONE Monitor' blue text
Blue server banner
Object type
Location

We also want to highlight certain parts in bold or another color such as the server name.

As far as I am aware none of this is possible currently, but if we had a full HTML editor option then it would easily be possible.

Shestakov
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Re: Custom notification html body

Post by Shestakov » Nov 27, 2019 6:21 pm

Sure, I meant that you can configure both email subject and body.
E.g. remove [Veeam ONE Monitor] prefix, default text and variables from subject and choose if you want VM parameters and KB in email body.

What you have mentioned above is not currently configurable, but the request is valid and taken into account.

ChrisGundry
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Re: Custom notification html body

Post by ChrisGundry » Nov 27, 2019 7:24 pm

Hopefully it is something we will see in a future release

Shestakov
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Re: Custom notification html body

Post by Shestakov » Nov 27, 2019 7:50 pm

Unfortunately, not in the upcoming one, but later.

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