Feature Request - Multi-Tenancey Alarm Notification

[amiedzow]

Hello,

I'd like to submit a request for a new feature related to Multi-Tenancy and alarm notifications in Veeam ONE monitoring.

The function I need is for the tenants to be able to receive alarms by e-mail about their specific virtual infrastructure objects (ie: VMs, Hosts, etc.). The Alarm definition can specify the e-mail recipient to be the default group or a specific list of e-mail addresses but I need to have the same alarm send e-mails to different tenants depending on which object triggered the alarm.
For example, if VM1 belongs to Tenant 1 and VM2 belongs to Tenant2, a High CPU Usage alarm should send an e-mail to Tenant1 if the alarm was triggered by VM1 and the same with Tenant2 and VM2. At the moment, this can be done by copying the alarm as many times as there are tenants and assign each one a different notification e-mail address but it would be good if this could be achieved in an easier way through a feature.

[Shestakov]

Hello Andreas,

What if we add an option to assign admins with emails to business view groups and send alarms to the owners?

For instance, you create BV groups with the rule that:
VM1-VM9 is Group 1 and admin1 with 1st@emailaddress.com
VM10-VM19 is Group 2 and admin2 with 2nd@emailaddress.com
...
then you set alarm notification to send emails to the group owner and if VM1 has High CPU Usage, 1st@emailaddress.com gets notification, if VM12 has High CPU Usage 2nd@emailaddress.com is notified.

[amiedzow]

Hi Nikita,

thank you for the response.

Yes, that would work. If that feature could be added in a future release it would be very helpful.

[Shestakov]

That`s planned for v10. Great to know we are on the right track.
Thanks!