Heartbeat Alarm on reboot

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Heartbeat Alarm on reboot

Veeam Logoby rjoffe » Mon Mar 05, 2012 1:52 pm

I notice i get the heartbeat alarm any time i reboot a vm.

Is it possible to set the alarm to check multiple times (say for 10 minutes), and only alarm if multiple tests have failed ?

Alternatively, is it possible to somehow delay the alarm if the vm is booting or shutting down ?

Thanks,

Ron
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Re: Heartbeat Alarm on reboot

Veeam Logoby Vitaliy S. » Mon Mar 05, 2012 4:51 pm

Hi Ron,
rjoffe wrote:Is it possible to set the alarm to check multiple times (say for 10 minutes), and only alarm if multiple tests have failed ?

If you open alarm settings, and check Rules tab, you will see that you can configure a suppress interval via parameter called "Missing", increase our default value to 10-15 minutes, should help.

Thanks!
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Re: Heartbeat Alarm on reboot

Veeam Logoby rjoffe » Mon Mar 05, 2012 7:48 pm

I have Missing set to 1 Hour, and I still get it on a bounce.
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Re: Heartbeat Alarm on reboot

Veeam Logoby Vitaliy S. » Mon Mar 05, 2012 8:31 pm

Ron, let me try to confirm this behavior in our labs, I will update this topic once I have more info.
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Re: Heartbeat Alarm on reboot

Veeam Logoby rjoffe » Tue Mar 06, 2012 2:18 pm

Vitaliy,

I have also noticed a CPU usage alarm on boot up.

I have the rules set for:

Counter : CPU usage
Condition: Above
Warning: 90%
Error: 95%
Time Period: 1 hour

Thanks,

Ron
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Re: Heartbeat Alarm on reboot

Veeam Logoby chillware » Fri Apr 13, 2012 3:03 am

I too am seeing the same issue as the original poster. I've set the missing delay for up to an hour,yet when a vm is restarted using vmware tools, i get a heartbeat missing alarm within a minute. I don't think it happens when you shutdown/reboot from within the OS, only using Guest -> Shutdown or restart from the console view or vsphere client.

Also happens to my vmware view clients when view restarts a virtual desktop. but a manual restart doesnt seem to trigger it there either.
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Re: Heartbeat Alarm on reboot

Veeam Logoby Vitaliy S. » Fri Apr 13, 2012 8:43 am

Hi David,

Yes, we've discovered an internal misconfiguration in delay detection mechanism for this particular alarm, this is going to be fixed in v6.

Thank you all for the heads up!
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