How to make run script work

[barbarbar]

Hello

I enables in one of the actuin to alarm email and run script .
email is working but "run acript" is not working .
in the box next to the run acript i put the path to the script c:\scripts\sensms.vbs .

is there "way" syntax to write the location of the script ?

Regards

[Gostev]

Hello,

I believe, VBS files should be started with the following line:
cscript c:\scripts\sensms.vbs

Thanks!

[barbarbar]

Hi

Thank you for your answer .
when i run it for the windows run command its working but when put it the run script the script is not working .

any idea why ?

[arseny]

Hi,

Please check what is the user that VeeamDCS (Data Collection Service) is running on your server?

Thanks,
Arseny

[barbarbar]

still doesn't work . i change the user , for tests , for admin and then script is not workink0sending sms.

[Gostev]

Bar, if you are using licensed Veeam Monitor version, feel free to send all Veeam Monitor service logs along with your custom VBS script to support@veeam.com. Our developers will be able to investigate from logs why the script is not running as expected, and advise on correcting the script and/or the way you run it to make it work.

[bkain1]

Gostev, can I send my powershell script that isn't working? just like the OP, email is working but script does not work.

[wishr]

Hi Becki,

Yes, please just open a support case.

[bkain1]

wishr, thanks, I got it working. I was also told support does not work on user scripts, at all.

[wishr]

Hi Becki,

While our technical support does not offer advice on how to create scripts they can definitely investigate why Veeam ONE is not able to execute the script (and possibly provide a solution) or confirm there is an issue with the script itself. Could you please share your support case ID? I'll take a look.

Thanks

[bkain1]

I'm not finding it, by searching in my closed cases. It was something that was said, repeatedly to me.

[wishr]

Well, there is a thin line between troubleshooting the script and troubleshooting why the product does not execute the script (if it doesn't, of course). I'll ask our technical support management to reach you back and take another look at the issue.

Thanks

[bkain1]

Wishr, thank you